I loved the hottub. The workout room looked really nice but I didn't use it. The bed was very comfortable. The blackout curtains were great. I loved the Starbucks latte in the morning. It was nice to have flatbread in the evening.

The property

Hair in tub trash around bed ac wasn't cooling room was hot

Good and big rooms and comfort level of bed, was able to check in earlier.

Airport drop facility before 5:00 am is chargeable.

location

The property was fine. The parking was OK.

A little tight and there’s no signs to let you know where to leave your car for parking until you get back.

Close to cruise port

Cost to transport to cruise ship- should be free if we stayed at the hotel

The hotel was very modern and attractive

Too expensive… for the room and cruise port shuttle. The included breakfast was pricey and limited to 3 choices. I couldn’t have both juice and coffee Oy worth

we loved the pool, the location and the room

nothing

it was good for one night stay

sofa sleeper was not actually a sofa, it was a single chair that had only a twin bed. that should be disclosed as I would have chosen a different hotel.

it’s just an average hotel.

We waited forever for a shuttle and had to call 2x. We were picked up in an airport shuttle that was in poor condition. The door did not work properly without a great deal of effort. I thought we were trapped inside. The seat I sat in had something broken and sticking up. The van was in poor condition. When we arrived at hotel the desk clerk told us breakfast was certain hours and alacarte only. I said no the reservation includes breakfast and it is for 3. He said no. I objected. He then said ok free breakfast for one only. The others have to pay. I gave up on that and we went to the room. We were given the wrong room. It only had one queen bed for 2 adults and one teenager. We went back to the front desk and they moved us to a 2nd room. The 2nd room was still wrong again but we had worked and traveled all day and we were done and tired. We gave up on getting what we reserved. We started to get settled to find someone else’s stuff was left in the dresser. It was not items you want to see. A text came across my phone from Bank of America of the charge. We were overcharged by $27.00. The rate on booking. com said all taxes and fees included. This is just in the 1st 2 hours here. Realize we were paying spring break prices for this room.

The location was fine. I was expecting a buffet breakfast, however, and the price for a muffin and tea was high.

See above

comfortable bed

dirty carpets, broken ice machine, dirty hot tub

Clean, well appointed hotel with excellent staff who were very helpful.

Nothing.

hotel is very nice and clean

only one restaurant in walking distance.

everything. great place

there is a restaurant in adjoining property and nowhere is this mentioned. a 5 min safe walk. should be mentioned as a food option

pleasant enough.

Should have complimentary coffee available in lobby. Staff were confused about how we wanted to pay for our booking. We overpaid and now have to wait for a refund. Should be instant considering it was their mistake.