Convenient location to the airport. Included continental breakfast

Shuttle service states it is available 5am to 11pm. We had several conversations with them about our plane coming in at 10:55pm. They assured us that even if the plane was late they would pick us up. We called them at 11:05pm and were told that the shuttle service did its last run at 10:30pm and was not available now. Had to get a taxi to the hotel. Shuttle service hours turned out to be every hour on the half hour from 5:30am to 10:30pm. When we checked in at night the attendant argued with us about the hours of shuttle service. We had several conversations about this through the Booking app but we're told they didn't send messages.

Location

1st impression, breakfast and room

Quick from airport

Curtains did not block out lights from car park

The breakfast

N/A

Nothing at all. Very bad location and limited parking spaces.

Better communication with the staff they are very rude they act as though they don’t want to be bothered.

The size

The hot water takes long have to run water 5 mins or more was on the 6 floor

The rooms were large and well laid out giving a simple yet luxurious feel. Loved the idea of the the little living room area with the study desk. The hotel was also very close to the airport. The bathrooms/shower were also spacious.

Parking was a bit tight.

Accessible, Airport Shuttle free of charge, very nice place

N/A

Its was fine

Clean easy access comfortable beds good breakfast

Nothing

Close proximity to the mall and airport

I love the location. down from sawgrass mall, Miami Beach, ft Lauderdale. location in the middle of everything and right at the interstate. customer service was awesome

n/a

Didn’t eat there

Too pricey for that type of property

location close to airport

everything, room was not clean, we had to change to another room, the staff were indifferent, gust s were load in the hallway, price is way to much for the facility.. we had to take a Uber in the morning because the driver was not there..

The only thing I did not like about the breakfast was the plates and cutlery - environmentally, not good. Washable plates and cutlery would have been better

quiet and comfortable room

they were supposed to come to the pool and let us know our room was ready. They did not do that!

Easy check in, assistance with securing a transport to airport for a 6:00 a.m. flight.

A little confusion at check out in regards to payment. Initial reservation made through Boolings.com.

Soft bed

Hot water in the shower wasnt working Breakfast was not enjoyable

Very clean. Helpful, friendly staff

Very expensive breakfast