I was very excited to finally get away for the weekend with my husband on a romantic getaway as we have not been able to get away as much as we would like due to work. It started off well as it always has in the past, the Algonquin is one of our favorite places to stay. Upon check in we were not helped to our room at all with our luggage. Once in the room we were all set to enjoy a bit of downtime before heading out to eat but the neighboring room had other plans for us. A large dog next to us began barking...and barking. I could only assume that it was left unattended as I can't begin to imagine an owner allowing it to go on like it did. I don't like to make a big deal out of things so we got ready and left. We returned an hour and half later to the same continuous barking. After staying for a few minutes more we had to leave again to get away from the noise. At this point I am furious as we are unable to enjoy our time away due to someone else's careless abuse of their pet. We returned another hour or so later by this time it was almost 9pm and the dog was STILL barking!!! I couldn't believe someone hadn't called about it so I was forced to call the front desk. Keep in mind I have booked well in advance with no discount on the room at all. At $500/ a night I should not have to deal with this level of obsurdity or ignorance. They sent a lovely young lady up and she went in and found the animal left alone. So she told me she would deal with it and apologized. Moments later I received a rather rude phone call from the front desk saying that I was to address my barking dog asap! To which I replied, I do not have a dog, I was the one that filed the complaint! By this time it's almost 10pm. I have multiple videos of the incident and quite honestly I feel like the whole ordeal ruined my romantic night away with my husband.

The room was lovely as was the entire facility. The breakfast buffet was perfection and the dinner in the restaurant was excellent! The most memorable, however, was the the staff of the hotel- they were exceptional! Looking forward to our next stay at the Algonquin!

Nice hotel but I found it is overpriced. Paid almost 400$ for a basic room with 2 queen beds.

Excellent breakfast, comfy and spacious room, kitchenette. Bicycles on site for free, nice ride every day on the Van Horne trail. Housekeeping well done. Walking distance to city restaurants, grocery and liquor store.

Nothing to mention here.

Friendly staff, comfy bed, good food and clean pool, son loved the pool area!

Room was dusty. Not a huge deal though, cleaned it up

Surface legal hotel is attractive and appealing. Staff are pleasant and friendly.

Worst room we have ever stayed in! Our first visit we stayed in a lovely room with a little balcony and had a view of the green space (2nd floor?) This visit I requested a room with a view of the courtyard/green space like before but our room on 4th floor was something to be desired. We might as well be in a jail cell. The window was tiny and the room very dark, even with lights on. And because of the jail cell type window there was no garden view as the window was in a little nook that enhanced the jail cell feel. After requesting a nice garden view type I was flabbergasted they reserve these types of rooms for $200+/ night. I would have paid less and better view at at a Days inn in any other city. There wasn’t even a little sitting room area in our room? We couldn’t even lounge around and read or enjoy a drink together. It made our overall stay unpleasant and not relaxing. I wish I had walked out and requested another room the moment I unlocked the door! We have stayed here previous times (4th visit) - first visit was top notch and every stay since has gone downhill. Brutal. I booked well in advance, I don’t make many outrageous requests- just a nice room with a “garden view” and I get a jail cell window with little to no natural light. God forbid there was a fire and could not exit via door, I don’t know how a grown man could escape the porthole (is this up to fire code?) I don’t write negative reviews like this or comment but this room warranted a review it was so so bad. My long weekend was very very disappointing due to our accommodations. Oh and the wifi doesn’t work on the 4th floor (at least the weekend we stayed) and neither did the TV.

Comfy beds

There were no dishes in the kitchen to use.

Very good...

All good...

everything. It was very very elegant. The rooms were large, comfortable huge windows, floor to ceiling, French doors that opened. Absolutely beautiful.

there was nothing that I didn’t like. One of the nicest hotels I’ve ever stayed in.

Breakfast was good. The room was very nice. Overall the lobby was very comfortable with lovely fireplaces and comfortable chairs.

There were little things about the premises that needed freshening up. It was early in the year and these things may be attended to before high season.

Wonderful! Great room, great view! Large bathroom,very clean. Very Friendly staff.

The hotel was beautiful. Love the charm and the history. Made us feel like we were staying in an actual resort

Our stay was for 4 days. Housecleaning was earlier than we were ready in the am and thus didn't get our room cleaned. We had to make repeat requests for clean towels. No mini fridge in the room

iconic, beautiful property. Spacious queen studio. good gym.

nothing however, the bathroom only had one face cloth and there were no supplies for the coffee maker. My guess is this is because it is slow season and certainly house staff were quick to respond.

Large room. Very comfortable. Large bathroom with excellent shower/tub. Great food at Braxton's restaurant, for dinner and breakfast. Free parking. Historic property, very well maintained. Free history book about the hotel given to each guest.

Nothing

Loved that they have electric car chargers, as we were on a road trip from Halifax to Toronto. The staff at the hotel were wonderful. Bed was very comfortable and the room was extremely quiet (but it was late November so very much a quiet season). The gift of a book documenting the hotel's history was a nice touch.

While I respect that this is an old, historic resort, our room seemed a little "tired", with the carpeting a bit worn. Also, given how unoccupied the hotel was in late November, a room upgrade would have been appreciated.

It is dog friendly! Love that, easy to have our dog with us. Rooms are so comfortable, entire hotel is beautiful. Restaurant is superb. Staff terrific, knowledgeable and always ready to help.

There had been a storm and we were not going to be able to travel to be there for Saturday night. As the roads were expected to be better on Christmas day(Sunday). I called the hotel to confirm we would be there for Sunday night .. and I understood I’d have to pay for both nights … but please do not cancel. we had not been able to travel to Canada since before Covid to see my brother, his kids, and grandkids. In fact we had never even met one of the kids who was born during Covid. My 90 year old mom was very excited. we drove 4.5 hrs for Christmas with them .. left to go to our hotel. when we arrived we were told we didn’t have a reservation and even though I had called that your policy was to cancel the reservation. Never been more disappointed in your company…. nothing like having to drive home another 4.5 hrs on Christmas night with my 90 year old Mom. Won’t be using your app/website on the future.