Hotel Giraffe by Library Hotel Collection

Great location, extremely friendly and helpful staff. Plus that they gave us slippers and still water (2 bottles every day).

The hotel is rather old and it shows. The rooms are dark and not soundproof so you hear everything from the outside. Our toilet clogged several times during the stay for no reason - the staff was super helpful and had it unclogged quickly each time, but it was still inconvenient. The breakfast is not great and is not varied at all - some fruit, boiled eggs and bagels/pastries and that’s it.

Good location Comfortable

Air conditioning was a little temperamental in our room

Die Lage und die Zimmergrösse und Ausstattung

Geräuschpegel ist zur Straße etwas laut. Man sollte unbedingt in die oberen Stockwerke.

That the lobby door was locked after hours and only accessible by and employees permitting you to enter.

There was a live, healthy RAT in the lobby last night. We reported it to a worker. It was still there two hours later when we passed through again and said something to the worker again. He saw it. He acknowledged to us he saw it. Thank goodness we saw it on our last night, but I am sickened to have seen it at all. I travel a lot and frequently visit NYC. A live rat in the lobby where everyone has 24/7 snacks … not good. Not good at all. When I checked out this morning I asked the front desk worker about it and he said he didn’t know what I was talking about. He was on duty when we reported it. We reported it to the taller worker. Also, the resort fee was advertised to include soft drinks—-it did not. Even when I showed the wording to the front desk at check in: I’ll tell my manager was the only response I received. We stayed four nights and nothing else was ever said about it. This hotel is far overpriced for what it is. I frequently visit NYC and I will not stay here again.