The Bayard

The location is amazing, the room was very spacious and clean. The staff are amazing and helpful and made us feel so welcome. Breakfasts were perfect. Highly recommend this property and I would definitely stay there again.

Nothing

Lovely hotel and incredible to have so much space in NYC. It was like staying at a friend’s apartment. Great kitchen facilities. Staff very helpful and friendly. We would definitely stay here again.

The air conditioning was quite old fashioned and loud but luckily we didn’t need it on that much.

Top Lage, super nettes Personal (besonders die Dame am Empfang)

Frühstücksraum zu eng/klein

Everything went well at first. BUT on the day of departure, the hotel used the $250 security deposit to charge my credit card $200 in “resort fees”, an additional charge that supposedly covers various amenities and services during the stay. This was not mentioned anywhere on the booking website; at the hotel, they did not inform me of it, did not provide an invoice, nor did they explain what these fees actually covered (they are in fact completely illegal junk fees). I couldn’t be more disappointed by this dishonest behavior. Fortunately, Booking’s customer service stepped in (the hotel had stopped replying to my messages). You’ve been warned! Je préfère cette réponse

Everything went well at first. But on the day of departure, the hotel used the $250 security deposit to charge my credit card $200 in “resort fees”, an additional charge that supposedly covers various amenities and services during the stay. This was not mentioned anywhere on the booking website; at the hotel, they did not inform me of it, did not provide an invoice, nor did they explain what these fees actually covered (they are in fact completely illegal junk fees). I couldn’t be more disappointed by this dishonest behavior. Fortunately, Booking’s customer service stepped in (the hotel had stopped replying to my messages). You’ve been warned! Je préfère cette réponse