Beautiful property and rooftop

Nothing

The staff was amazing and eager to assist and the vibe and decor was inviting and relaxing.

I loved everything about the property.

Staff was good food ok bar in Lobby opens to late Terrace bar nothing out of this world staff at Terrace bar annn

neighborhood to many homeless people

Excellent customer service! Every staff member went over and above. From taking pics of our group to giving us umbrellas to use to carrying out the heavy luggage to the Uber!

No microwave in the room

The best party was the excellent customer service. It began to pour rain just before time to leave for our special event. Jay provided umbrellas and towels to dry our feet when we arrived. Tomas at the downstairs bar was wonderful with attention to detail and super friendly. Desmond acted as our photographer between his security guard responsibilities. Angelique and Brittany were quick to make sure our bill was divided properly, helped get our luggage to the Uber and water bottle refills.

No drawers in room

Clean, well decorated

I wish there were snacks that you could get for purchase after their restaurants close. There restaurants close too early.

Loved the hotel, cool old charm. Staff was excellent!

N/A

Beautiful hotel with very friendly staff. Breakfast was good and location was amazing.

wonderful staff, great lobby/bar area. our room was awesome and the bed super comfy!

I did not like the fact that the gust at the hotel have to pay for parking. I feel like that is part of the gust stay. That is down right ridiculous. In addition that the room is extremely small. Other than that, everything else was amazingly excellent!

Service was great! We had a small leak in our room when we got back from a concert, after we notified the front desk it only took them a couple of minutes before they were at our door to move us to a different room. Very helpful! Then the next morning we had left something in the mini fridge of the old room, they quickly retrieved it for us and brought it to our new room for us.

Nothing...great experience

How everything was essentially closed off to the public, only hotel guests could access. Also loved the location!

location

breakfast 🧇

Great location with a nice and friendly staff. From the valet to the front desk and restaurant we had an overall pleasant experience.

location was great

Classic hotel. Old fashioned but charming. Good service.

All was Good

location

The heat didn’t work properly.

Service and cleanliness of property Was great … aesthetically pleasing….

Windows were very drafty and out bed was broken in room 502 on the left side…

The staff was incredibly nice and courteous.