LA UBICACION

QUE NO TIENE ESTACIONAMIENTO

La ubicación, caminando un poco pero tienes todo cerca

El hotel es viejo, las camas pequeñas, la calefacción o aire acondicionado es manual, muy antiguo

The location is very good as it is 5 minutes from Buckingham Fountain, 5 minutes from Downtown, and 30-min walk from the riverwalk. Price/quality is also good and meets expectations. We did not have breakfast at hotel, but the cafee looked pretty nice and breakfast looked really tasty, we regret that we did not eat there and chose Starbucks nearby.

However, I cant say it was perfect because: 1. at night we heard some people talking loudly in the elevator area... it disturbed our sleep few times. 2. In our case, the window was on the side of the metro/subway line so when trains were driving there, it was pretty loud. 3. During check-in they charged some refundable deposit. I don't know why they need it, but I prefer to pay everything in advance via booking and not share my card data with hotels directly. But apart from that everything looks good.

La ubicación es lo mejor, cruzas la calle y ya estás en el Millenium Park.

El tren pasa justo por detrás del edificio y es difícil dormir por la cuestión del ruido.

The location is perfect.

The room looks old and dirty.

Location is central to public transit and the Loop area. Building is in good shape and the room was spacious for the price. Staff were friendly. No issues with safety or security. Room was comfortable.

The water pressure in the bathtub was HORRIBLE. Otherwise everything else was fine.

Perfect location to visit downtown. People working are quite friendly and caretaking. One of the most affordable comparing with other hotels in the area. Walking distance to Riverwalk and Millennium Park. Room was relatively clean and tidy.

Building itself is quite old, you can tell by the room arrangement with thin wall partitions, piping systems and sprinkler systems added later on to the building. Blinds were damaged. The most unfortunate of all that had to hear some `interesting` noises and vibrations coming from next room due to `super-thin` walls.

convenient

dirty stinks smells like sewage and I saw a few rats outside of hotel

-Spacious rooms

-Very expensive parking options, so if you are travelling with a car this is not a good hotel to stay -Cleanliness not maintained, dirty beds, smelly rooms -Washroom was gross -Housekeeping enter room without permission

the location only .

the staff was not friendly and look bother when we asked questions.

Location

Room layout, inadequate facilities, no hot water

Front desk staff was courteous and efficient. We had a problem with our toilet and missing towels and they were at our door within minutes of our call.

The room was showing its age. Carpets were a bit worn. Lack of USB ports for charging tech was inconvenient. Its the 2020's after all.

Still waiting on deposit to be returned, noone is replying to emails. Can someone please help me

nothing

this property have never been loved by its management and service people. dirty. not updated. not friendly. super noisy … being next to a train one would think there will be sound proof windows ! super outdated window AC - very loud, ancient heater … one word : avoid!

clean easy to find a park

no free breakfast

This place was close to everything. The staff was great and helpful. The place was clean and stocked.

The hotel is a little outdated, yet is a great price for the location and comfortable. Is for traveling, so you only go to sleep.

I like the service of Mr. Humberto. He was very kind and nice. Mr.Humberto helped me to change to a bigger room. Also Mr. Art was kind and polite with his service. Different from the young lady behind the desk. The lady behind the counter was rude.

I didn’t like the young lady’s attitude. She was not doing her best for the guest when it was possible.

The employee was very nice and lively. She was eager to help and answer questions. Room service was routine.

The shower dial was loose and would move which caused the water temperature to get too hot. The lights were very dim compared to the photos shown online. The only places with sufficient lighting were the bathroom and kitchen. No residential parking; I recommend the 609 S State St lot. It’s leagues cheaper than the parking lot in front of the hotel.

spacious room

elevators sometimes smelled like garbage

Thank you for treating us like we were important. We found this hotel at the last moment. We were not let down by the staff.

Zero