the two bedroom apartment was fantastic - location was fantastic - staff was fantastic - valet was fantastic

liked everything!

The Location can't be better! Has an internal access to Ghirardelli Square, walking distance to Fisherman wharf. The room size is excellent, with a spacious Living- Dining room, it even has washer-dryer! Staff is very helpful and courteous. Valet parking is very helpful.

No food options available inside the hotel - not even breakfast. With a toddler and elderly family members, a breakfast option could have been more convenient.

The facility, the stuff, the location

Nothing.

the location the service the staff very comfortable it’s a great apartment

there is no sing/ name plate clear showing the main entrance of the hotel.

This was not a 5 star hotel. The room looked old and warn out. No restaurant/food service on site.

The place was beyond all my expectations. Everything was perfect or even better))) If I come to San Francisco once again I will choose this place without even thinking!

Nothing

everything

had a late check out arranged and we’re 10 min late. charges us $150 for the 10 min.

Fantastic apartment/suite for a family - good kitchen facilities, easy dining/cooking in room options, so nice to have a washer/dryer to use. Nice "treats" - coffees, wine and cheese and beautiful view of the Bay harbor area. This was a relatively expensive vacation so it was SO very nice that the hotel provided complimentary parking for 2 vehicles during our stay.