UNCOMMONER HOTEL by Reverie Boutique Collection

It was a wonderful hotel, the room was beautiful and I might add the bed is really comfortable

The stay was great, place was great , prices for drinks a little high I think if they were comparable with places around the hotel we would have stayed more at the hotel

Ordered a bottle wine for my room that I wanted to surprise my spouse when we got there but I guess the hotel forgot about it and never got it but didn’t get charged unfortunate.

Beautiful and there are so many nice things there love the pool of the food

The beds were not very comfortable and the air-conditioning was right next to the bed so it would freeze you all night. Didn’t love that part.

We were supposed to stay at this hotel from September 24th to September 28th, having travelled all the way from Germany. When we arrived, the staff were genuinely friendly and welcoming. We liked the hotel, felt comfortable at first, and everything seemed perfectly fine. Unfortunately, the experience changed completely on the second day. While we were out on an excursion, local residents warned us about the approaching Nor’easter storm. We were told that the storm could become extremely severe and that there was even a possibility that the bridge connecting the area to the mainland could be closed. As visitors from Germany, we took these warnings very seriously. We became genuinely concerned for our safety, packed our belongings and decided to leave the area and drive inland to get out of danger. What is particularly disappointing is that the hotel had not warned us about the approaching storm in any way whatsoever. When we arrived, I had personally explained to the hotel staff that I was travelling with an assistance dog because I suffer from severe panic attacks. My dog is there specifically to help me in situations when my anxiety and panic become overwhelming. Being confronted unexpectedly with the possibility of being trapped on an island during a major storm was therefore an extremely distressing situation for me. After we had left, we immediately informed the hotel about what had happened and explained why we had been forced to leave. Instead of showing understanding or even the slightest degree of compassion, we were told that this was our own fault and our own bad luck, because we should have informed ourselves. We were told that the storm had supposedly been all over the news. The problem is that we are from Germany. We do not have American television, local news or the same weather information available to residents.