The Royal Sonesta Houston Galleria

The location is great. The room was very nice with a great bed.

The AC is really strong. You won’t have to worry about being too hot.

It was very safe, clean, and the staff were very friendly.

Just the parking, but even that wasn’t too bad.

The receptionist, CiCi went above and beyond to welcome us upon check-in. We had a lovely room on the 22nd floor, which was older but very clean and comfortable.

The elevators were mechanically noisy, and we were nervous to utilize them.

I liked the location it was very beautiful food at the restaurant was good ..

I didn’t like the fact that we paid for a night the 12th-13th but we got there the night of the 12th around 12 o’clock that night and we paid but when the next day came the 12th still but the morning and day of the 12th we ran to the store and came back and the room key wasn’t working on the elevator we went to the front desk to see about it they had done checked us out and made us pay again for that same night that we had just paid for . So we had to pay double when we didn’t have to do that the last time we stayed that was our 2nd time and we most definitely won’t be staying again cause of that !!!!