Breakfast,room AC ❄️🥶,and whole stay was really good.

Bigger towels for guests.ice machines were broken.

It was close to the Air force base and the spa was great to relax in

N/A

No paguen con tarjetas de debito Mexicanas, me hicieron cargos erróneos de depósito desde Diciembre y nadie me soluciona, casi 3500 pesos extras

No paguen con tarjetas de debito Mexicanas, me hicieron cargos erróneos de depósito desde Diciembre y nadie me soluciona, casi 3500 pesos extras

Location and staff. The staff i met were nice. I met 4 not counting the dog. Sat in the "living room area for an hour or so. Enjoying a visit with others. I can't say enough good things about the staff.

The entire room was really dirty. The curtains had visible matter on it. The bathroom could use a deep clean, had mold. The coffee pot in room smelled funny. Lots of visible stains on hallway carpet.

The room is very clean and big. The staffs are very friendly and considerate especially when I asked if we can checked out a little late

So far everything is good, except for the sink inside the room. It’s unusual for it to be with the closet and on the side of the bed area.

Everything was great.

KILLERRRRR!! my entire family loves him and I have booked three more stays here not only because this is definitely one of the nicer hotels in the area, but killer literally makes my day. And if anybody tries to get rid of him, it will be incredibly bad for business because everybody loves killer he is not aggressive at all. He is a very timid and shy street dog and this hotel is home he belongs here. I go back home to Florida, and I tell everybody about the resident dog that lives in the lobby of the hotel and it literally brings me joy just to talk about it.

The only thing that would make me not like this place is if somebody tried to relocate killer. He belongs here.

Todo

No acomodan o hacen la habitación a diario

La calidad de hotel, la verdad altamente recomendado y por el precio esta muy agradble las camas muy comodas y la amplitud del cuarto

Que la tv no es smart solo eso

Wl wifi

La ubicación

Excelente ubicación

Price only!!

Bathroom was VERY NASTY! I reported and didn’t get any compensation for this — in fact, I had to clean it myself. Wasn’t offered another room or a discount —- NOTHING!

nothing, pictures were not accurate, we canceled at check in. we did not stay or even check in due to the rude employees.

We didnt stay there. We had to find a new hotel due to the staff being incredibly rude and not accommodating at all. They were arguing with a person in front of me about a refund of the deposit, when i approached the desk asking when the deposit would be returned they said they wouldnt know but it can take a week in a very rude manor.

Todo bien

Nada

I chose this location because it was reasonably priced, close to Lackland AFB and included a hot breakfast. Your staff was extremely helpful and friendly.

Great service

The ice machine. Never any ice

Staff and room were exceptional, the only thing was the bathroom was small..

100 dollar deposit, why so much ?It was just ridiculous .... The deposit alone will make me look for a different place next time....

Excelwnte servicio y ubicación

Good location and great breakfast

the location and breakfast was good

the room looked decent at first until i started looking around. there was dirt behind the chair and lamp, mold on the ceiling in the bathroom and also the worst part was the tub being stopped up when i showered which meant other people’s dirt floating around my feet 🤢 room 208

The rims phone didn’t work and they ask me for a deposit that I didn’t received back.

They had free cookies and the staff was nice. AC worked good and close to the Air Force base

Found a cockroach my last night there, told the guy at the front desk and he had the nerve to ask me if it was a grass hopper like really dude? Showed him the video, house cleaning almost walked in on me and my wife if I had not had the latch on