San Antonio Marriott Northwest Medical Center

I appreciated the vicinity and the customer service the staff provided.

I was dissatisfied with the condition and comfort of the mattress, which was sufficiently uncomfortable that I ultimately slept on the floor. The pillows were also consistently too soft and did not provide the range of firmness I have come to expect from Marriott properties. In addition, the hallway on the 10th floor was excessively humid and had an odor suggesting that the carpet had remained saturated for an extended period. The wet carpet presented a slipping hazard at the transition to the hard tile near the elevators. Although a large fan had been positioned to dry the carpet, it obstructed the elevator exit. Furthermore, no signage was provided to explain the circumstances or caution guests about the potential hazard.

The room =, bed and bar service was great, clean and felt like home

The AC was a bit too cold

It was clean spacious and close to the freeway

Since I got there late I hoping that they had microwave pizzas or something I can heat up in the room but then again I don’t think I saw a microwave in the room so that wouldn’t have help

Eig nichts!

Zimmer zu dunkel! Frühstück erbärmlich! Ich musste für wlan zahlen …