bed and pillows are super comfortable - we love the fact that this hotel is classy like hotels USED to be, and has not been remodeled into something with a boring white modern decor. the room layout is perfect and the bathroom feels private. hotel is convenient and does not price gouge.

nothing - we stay regularly when in town for various holidays to see my family

I like the front desk very friendly and helpful and our room was perfect and very clean

Nothing everything was at its best

Staff hospitality and friendlines

Property is very tiered and is great need for modernization with bathrooms having old facilities and AC units being rather noisey. Rooms are dark as is the furniture and not up to Marriott/Westin standard. Staffing is low and therfore with long wait times for service especially at breakfast. Menu options are very very limited with little to no healthy options!

El internet

The pools. That’s it!

House keeping stole my laptop I was out one hour for breakfast. Had a do not disturb sign. Came back room was clean and my laptop stolen. Security couldn’t do anything there are no cameras in any of the hallways. Security makes you feel unwelcome if sit in your car more than 30 seconds they pull up to you and ask for proof that you are staying there. This is supposed to be a good hotel but you are treated like you are at a motel in a bad side of town.

Location and room price.

The pool area needs attention(power washing the area maybe). The rooms have areas that contained rust. Free complimentary coffee in the morning would definitely be a good addition.

It was close to the shops.

The A/C in my room was not working properly and it was hot.

The sauna was very nice. Beds were comfortable. Rooms were quiet and clean.