Breakfast bar was good and delicious.

We were not able to pay with cash when it told us that we could pay when we arrived. Hubby was not happy with that.

Breakfast was very good.

The restaurant and bar area was not as nice as rest of area

Location was great. Good size room. The bed was comfortable.

Going in and out of the parking was a pain because we needed to get the ticket validated each day of our stay. It wasn't explained well and the machine wasn't working properly. We found the facility a kind of old and the air conditioning in the room was very loud consistently running. Inside the elevator was dark and the air was stagnant. We found a clump of hair stuck in a rolled up fresh towel.

Everything was good

Nothing things were good

Staff was friendly & accommodating allowing us early checkin AND late checkout when flight was delayed, nice complimentary breakfast with more choices than most, very comfortable beds, great location.

$25/day to park is a bit steep, elevators were dirty & smelly

How clean it was & location. 15 minutes walk to the Spectrum Center.

N/A

The staff was useless

We loved the location! Staff was very friendly and helpful Breakfast was great!

I had to pay additional fees for parking.

Honestly we travel a lot and this was probably the worst experience of a hotel staff ever. Front desk was not welcoming and rude especially the lady of colour that as soon as we arrived was very disrespectful. We had no housekeeping for 3 days only a change of towels that we requested the 3rd day. A/C was very loud and was difficult to sleep, we asked from the front desk to take a look and they said we will. Nobody came to check it out. All that being said if you work in this industry you need to like working with people, smile and be professional.

Decor, location, and amenities are excellent for a trip.

No place for actual cooking. Breakfast in the morning is a madhouse. Too many people in an enclosed space. Last, employees don't exercise basic logic with checkins.

The breakfast was great

Nothing

Met our needs and food options were good. Nice shared spaces.

Parking cost

Location and bed 😴

They should have more food in the mini market