The location.

There are no shuttles on Sunday to the airport. The food was falsely advertised as a free buffet for all and turned out to be a single voucher for two, no matter the number of occupants listed on the reservation. There were no microwaves in the room, and the coffee offered in the morning tasted like watered-down tea.

great location to visit college student

a bit worn out

Location

Attempted to check in 1.5hours after check-in time. Was told my room wouldn’t be ready for 40 minutes. They oversold the hotel, couldn’t accommodate me despite having reservations and paying in advance 3-4 months ago. Was told they couldn’t do anything to make up for it because I booked through Booking.com. Repetitively used my reservation through Booking.com as a tactic to try to “shame” me for not booking through them directly. I’m a Hilton honors member and they didn’t add my account despite me asking and instead started me a new one. The elevators were having issues, one was down and they had to have staff controlling the other two. Very slow. Overwhelmed and not prepared for the amount of guests.

Great motel and J at the bar was awesome and very helpful. Great employee and appeared to care about all she served.

I loved the private parking garage, and I loved the pool and hot tub. Room was great!

I did not like that when I booked through booking, it said I have the option of a tub or a shower, when I arrived it had a small stand up shower. I was looking forward to having a tub since I only have a stand up shower at home.

Very clean, excellent decor, centralized property. Staff personnel were all extremely polite, professional, pleasant to do business with.

Nothing at all.

Heated swimming pool and spa were great! Breakfast buffet had a good variety of tasty American options. Family friendly, staff was friendly, nice living room!

Our bathroom fan wasn't working. Also, there was a parking fee charge which is not mentioned at the hotel's page/booking.com.

The breakfast buffet was very nice. Much larger than I had expected and the food was good. The staff were friendly and helpful. We also had dinner in the restaurant the evening before since it was convenient to the SNHU arena. Again, we were happily surprised by how much we enjoyed our meals. Again the wait staff was exceptional. The room was large, clean and comfortable.

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