MainStay Suites Louisville Jeffersontown

Didn't have breakfast

Hallways are extremely hot

The ability to bring our pets was great. Also, it was wonderful to have cookware and things for our kitchen area so we didn't have to pack anything. It aloud more room for our things in our car. The staff was extremely nice and helpful as well.

There wasn't really anything we didn't like other than they no longer do any kind of free breakfast, but that wasn't anything that important for our family and our trip.

Was quiet during the day. I was in town for work and I sleep during the day. When I ordered door dash the front desk called and let me know it had been dropped in front of my door right away!

The shower was a little hard to adjust. A fine line between scalding and cool but I figured it out. A little dated but well worth the price.

Size of my room was good. Towels were very nice.

This is an older property that has been updated but not very well. For example toilet seat was not the same shape as the toilet (round vs elongated), door in kitchen cabinet was broken, smoke alarm hanging from ceiling, door lock wouldn’t lock, tv in sitting room didn’t work, all the outside entrance doors were open so anyone could walk in without key and never locked because locking system for room key were not operating, coffee maker was placed above the cabinets and unless you were 7 ft. tall you couldn’t reach it without a chair to stand on and that chair was a broken office chair, room rates were good but not a good value.