Clarion Pointe Medford

I liked how friendly and eager to help the staff was. We especially appreciated Angela's super-friendly attitude in the dining room. I arrived for breakfast shortly after breakfast was being served, and Angela was kind enough to go back to the kitchen in order to prepare a plate of food for me. 😀 The desk staff was quick to respond to some minor issues we encountered. The location is super convenient. You can walk through the back door of the hotel and cross the alley to get to Harry & David's, as well as a couple restaurants. Walmart is also within walking distance. The price for the room was competitive, and the room was quiet. The shower had a nice amount of pressure.

Although we did experience a problem, Clarion responded very quickly quite a great solution.

Great location, very clean , friendly staff. Comfortable bed. Good breakfast.

N/a

Nice hotel room loved the wallpaper image. Pool and spa was decent.

Breakfast wasn't very great taste-wise, but the lady running it was super friendly. Bit of homeless outside but kept to themselves.

Location close to where we needed and wanted to be

We were checked in to a different room than what was put into their system. We had housekeepers coming in without knocking twice. Then the front desk people and the manager knocked on our door saying that we were marked as checked out from the day before even though we had checked in the night before. Instead of them asking whoever checked us in or checking the room they thought we were in. They continued calling and checking the room thinking that we were in the wrong. It was very weird and frustrating as I was dealing with a migraine and this situation made it worse.