Nichts. Mega schlecht.

Empfangs Service. Meine Buchung war bestätigt aber kein Zimmer frei. Musste mir nach einer Stunde distanzieren um 23:00 ein anderes Hotel suchen…katastrophal

Poor extremely bad and there was an issue when we checked in. We booked for three persons with breakfast included and when we got to the hotel told breakfast was only for two one would have to be paid for. No choice bear minimum provided would not have paid for a breakfast at this hotel

Reception staff attitude couldn’t find the booking and then told us we had to contact booking.con even though we had paperwork and also charged more than originally agreed

Grande chambre avec deux grands lit double confortable.

Nous avons été très déçu du service car nous avons pris une chambre quadruple pour 4 personnes avec petit déjeuner pour la nuit du 15 au 16 février et ils n’ont pris en compte 2 déjeuner au lieu de 4 soit disant qu’ils y en avaient que 2 d’inclus (107 dollars de différence sans l’option petit déjeuner cela fait cher juste 2 pt déjeuner alors que 4 personnes étaient bien mentionnées dans la réservation) bref après avoir contacté Booking ils m’ont confirmé que les 4 déjeuner étaient compris alors que l’hôtel m’a soutenu tout le contraire. Ils se renvoient la balle l’un, l’autre en attendant c’est nous les lésé et rien n’a été fait pour réparer cette situation. Nous avons proposé à Booking que l’hôtel prenne en charges nos petits déjeuner du 18 au 19 février car nous y sommes retourné mais rien aucun dédommagement quelconque n’a été octroyé ni de la part de Booking ni de l’hôtel donc bref juste DOMMAGE cela aurait pu être bien sans cette tracasserie en famille.

L’emplacement par rapport au port Lauderdale

D’avoir réservé pour 4 personnes avec petit déjeuner sur Booking puis n’avoir reçu que 2 petits déjeuner !!!

Food, pool, room. Everything

I liked everything

Nice staff, room nice, clean

parking was a problem the gate didn't work with the room key card, someone had to open the gate for parking everytime. Check in was a little slow, but all in all good, staff friendly. Room was nice, bathroom a little small, but it works

Realice reserva por estar muy cerca del puerto, donde debíamos tomar nuestro crucero. Aeropuerto de Fort Lauderdale, super cerca.

Sobre el hotel todo perfecto, si hubo una diferencia en el desayuno incluido, sobre lo ofrecido en Booking.

It was not free breakfast…grossly overpriced food

I’ve called the hotel as instructed upon arrival and never got picked up for nearly 2 hours. The night clerk guy was worthless. We called down for an extra blanket and he said “we’re out”. When we told the clerk in the morning she said “what a lie”

Close to the cruise port. Shuttle service available to airport & cruise terminals. Will hold luggage before your check in.

Proximité du cruise port.

Nous avons eu de mauvaises informations pour la navette de l'aéroport . Nous avons perdu plus d'une heure et nous avons dû payer un taxi 25$ finalement alors que cela aurait dû être inclus. Nous aurions apprécier un remboursement pour ce désagrément.

Location, clean, good restaurant

Restaurant inside was good . Not a great neighborhood

Nothing around it

. Staff was friendly and the property clean.

One of the elevator broke and no notice was up so had to carry luggage 7 flights not cool as I have vertigo but lines for the elevator were down the hallway

The location was Great, especially for someone who is flying in to board a cruise ship. The hotel is right down the street from the port.

O hotel nos surpreendeu, quarto bem espaçoso, muito melhor do que o esperado. Bem localizado e com facilidade de sair através do carro. Quartos novos e banheiro bem limpo e estruturado.

O hotel cobra 20 dolares por dia para estacionar o veículo e próximo não há outras opções de estacionamento. A cama é um pouco pequena para casais e a movimentação do elevador incomoda um pouco quem está nos quartos.

Breakfast very nice had evening meal that was also very nice.

Nothing

Location and a onsite restaurant

The beds though very comfy were way too high

Familiar with hotel and surrounding area

Inability to check in early, but we understood because they were exceptionally busy

Called the hotel and always was put on hold. Never got the shuttle and had to get an uber. Why offer shuttle transportation when the service is bad.

it was clean and comfortable.

Our checkin was slow despite only having us in line, and the clerk was kinda snappy, until the manager took over and he was very nice.

Great location for cruise ship connections easy to get to

Nothing

bed was very comfy

n/a

The hotel was clean and the bed and pillows were very comfy. The restaurant management was good.

The shuttle took forever and we sat at the airport for over an hour and a half. The front desk clerk looked like he hated his job and appeared put out that he had to check us in. We made it in time to get a meal at the restaurant and the food was not good. The restaurant staff were ok. The girl that filled our water glasses apparently got tired of filling my fiancé's glass and after filling his water three times, she seemed huffed and slammed a carafe down so she wouldn't have to come back. Overall, not a place I would stay again.

Old shell but has been modernized, very pleasant. Good wifi. The restaurant in the hotel was good and the staff don’t mind you working there

Air con was one of those in-the-wall ones which tend to be a little loud

Location to the cruise centre (Port Everglades). Large room.

Basic hotel.