The room and the lobby was very presentable. The privacy was well respected.

The elevator issue that happened on Sunday caused a lot of chaos.

Location

The check -in receptionist wasn’t very friendly. Looked tired and didn’t offer where the elevators were, restaurant/bar location, nor check-out. I had to ask these questions.

Location was okay.

The staff is very rude.

Todo

I loved everything about the hotel the location was walkable I felt safe in the area the decor was amazing it was clean there was a restaurant/bar on site front desk was courteous and very friendly always a smile with a greeting the room was comfortable and had everything I needed

you should update your website because a couple of things on there isn't right like your airport shuttle that wasn't offered and it said daily housekeeping and we only saw them on Sunday at 10am and we checked in on Friday and they informed me about the incidental hold but I wasn't told it was per night and I didnt see it posted anywhere and the rooms could you a little more light and the toilet was very noisy when flushed

I love the location. The staff was very professional. During the morning breakfast was delicious and, there was a kind gentleman Laurent was absolutely respectful to all the guests coming in for breakfast. Although there were guesses that were rude Mr. Laurent stayed professional.

I was disappointed with the room 1420. The bathroom floor trim is in bad shape. The rug needs to be repaired. the bathtub needs to be updated.

Nothing at all and this used to be my favorite property

Please call me

The staff was super rude and had no respect