The front counter staff were great, friendly and very personable. I arrived earlier than expected but they were kind enough to let me check-in. The room (at the Inn) was fairly basic but spotless and the bed was comfortable.

The heater was really noisy when it kicked in (I felt as if I was very close to a runway) but it didn't run for long each time. The metal bedframe made some alarming noises but the mattress and bedding were very nice and the overall soundproofing between levels is minimal (I could hear every footstep the guests in the room above took). Maybe if they'd worn the complimentary slippers instead of heavy boots it wouldn't have been noticeable.

Convenient, pet friendly, clean.

Hard beds, parking is tight

It is a great location with easy walking to lots of great areas of Portland. Some staff were kind and fantastic to deal with.

We had to move from our original room as the room above us was extremely loud. Both music and through the floorboards. The toilet in our room continually ran and caused condensation to build in around it and leave water on the floor around it. We had a person clearly on drugs knock at our door at 4am asking to be let in and our 11 year old has yet to stop being in fear as a result. Parking for larger cars can be difficult, so make sure you are in early.

Easy access to room, quiet, parking always available

could here the laundry room downstairs

Great morning coffee and lobby snacks. Staff very accommodating. I stayed across the street at the "Inn" and I found it to be all I needed. Clean and safe. Good water pressure and temp and lotsa cable channels!

Ice machine was nonfunctioning at the Inn so I had to go across to the one in the basement of the Suites, but not a huge deal.

So close tot he city. Grest location. Nice simple clean room. Parking is available just opposite the building which also belongs to the hotel.

Breakfast is very basic. So be prepared for just coffee and cup cake and some oats basically.

Excellent stay in a very comfortable and spotless suite in a trendy area of Portland, walking distance to fine restaurants and grocery store . Suite had a well-equipped kitchenette and free parking!

Consistent, clean, good bed, nice staff, reasonable price and no aggravating “facility” or “resort” fees which are now common at many hotels.

We definitely appreciated the parking and the location near a big park, grocery, coffee shop and restaurants! We felt welcome and our dogs, who love to travel with us, liked the easy clean floor! The oatmeal and tea were a nice perk, too!

(There isn't much to say here except that the bathroom will need a remodel soon as the ceiling showed moisture damage)

Rooms are nice, a good size and comfortable. The location is great - lots of restaurants and shopping nearby. Parking was easy. In general, a very nice stay.

No complaints.

Nice part of Portland. Near the amazing parks and downtown area. City view. Complementary coffee and a assortment of teas are available 24/7. Fresh baked chocolate chip cookies every morning.

The main hotel had a very tight and compact parking lot and I drive a Prius too. The rates could be a little lower and the weekend rates are too high.

The location was perfect, near bus lines and the city center. Beautiful office area.

N/A

Front desk staff was friendly and extremely helpful. The suite had enough room to move around. It was like home away from home.

Great area!

Every night between 2-3:30 there was loud noises (thumping and scraping)coming from somewhere and it woke us up all 3 nights. It was coming from outside of the hotel.

The property was located in a safe area with top, local attractions such as the International Rose Test Garden, Portland Japanese Garden and Hoyt Arboretum all within walking distance. The room was very clean and the staff were very friendly and helpful. Plenty of parking was available.

Please note that the “Suites” and the “Inn” are separate buildings. The hotel reception is located in the “suites” building with the “inn” located right across the street.

Great location. Beautiful neighborhood. Super clean.

Location, easy to access, clean, free parking.

Cramped parking, stiff and not-very-comfortable bed, noisy adjacent guests.

Bathroom was clean, surfaces dusted, clean bedding, ice machine was in a convenient location.

Some garbage left under beds from previous occupants, bathroom floors remained wet for almost the entire stay after shower was used for the first time.

FIRST THE REMOTE CONTROL DID NOT WORK. THEN THE TOILET DID NOT WORK. WHEN I CALLED AND ADVISED THE TOILET WOULD NOT FLUSH, I WAS TOLD THERE WOULD BE NO ONE WHO COULD LOOK AT IT UNTIL LATER IN THE DAY, AFTER WE CHECKED OUT. The rooms smelled musty and old.

FIRST THE REMOTE CONTROL DID NOT WORK. THEN THE TOILET DID NOT WORK. WHEN I CALLED AND ADVISED THE TOILET WOULD NOT FLUSH, I WAS TOLD THERE WOULD BE NO ONE WHO COULD LOOK AT IT UNTIL LATER IN THE DAY, AFTER WE CHECKED OUT. The rooms smelled musty and old.

Good location. Clean. Free vehicle park.

They didn’t clean my room on my second day.

Location was great and free parking availability. Stuff was lovely.

The room was not clean. There was a used towel hanging on the shower curtain, hair on the floor. Water was not refilled, and some receipt from previous visitors was on the floor.

Convenient location. The one bedroom suite was good value for money. Friendly staff. Cheryl was particularly helpful in accommodating my requests when I needed to extend my stay.

The employees were fantastic! It’s in a good neighborhood that is close to restaurants and places to grab a drink.

Central, clean, friendly staff

Small room but fair

The location in downtown is great.

Staff is cold, not quick, and refused to check my room for my phone charger after checkout.

Great room

Nothing

The location was fantastic close to downtown.

Rooms were pretty small

Good location. Fairly clean room. Free parking

Smell moldy. Small room. Black mold in bathroom. Had to walk over go get towels. Request cleaning service but did not get one 2 days in a row.