Late check-in, freundliches Personal

Laute Klimaanlage, sehr kleiner Frühstksraum

Ubicación

The rooms were clean, the breakfast is the typical one you find in this type of offer but it was good

Hotel muy bien ubicado cercano al aeropuerto de Fort Lauderlade. Limpio, con habitaciones amplias y un buen desayuno.-

Todo muy bien

Muito honesta, café da manhã satisfatório, quartos limpos e equipe simpática.

Esta bien ubicado y muy limpio.

En recepción no hablaban mi idioma.

The Front Desk Staff ( Excluding the dining room/kitchen supervisor/front desk manager) and one of the bellmen were very polite and welcoming.

In over 20 years of travelling to the USA, it's the worst experience I have ever had. Sadly, I was shocked by the level of middle and upper management unprofessionalism and how inhumanely I was treated. At 10 a.m. they wanted to throw me out of the dining room. I was about 85% through breakfast, while another man of a different race was there eating as well, and they did not harass him at all. After I complained about him, they shared the same sentiments he then told them he visited that hotel over 10 times, and he always went for breakfast at 9:45 a.m. and this was his first encounter where a manager or anyone approached him about dining time. On the second day, once more I was reported that I was in the dining room eating at 10 am. The boss said I should respect the dining policy; I reminded him of the serving time. I further explained if he does not want anyone to eat in the dining room after 10 a.m. then he should revise the dining room policy or install proper notice to notify us that eating in the dining room ceases at 10 a.m. I further explained that I felt like I was being stereotyped and if that's the case it's wrong and his bad treatment of me doesn't give me the right to stereotype him, nor the dining sup Muslim faith, so they should not attack me based on the color of my skin. On days 1 and 2 I felt the race card and did not bother to have breakfast on the third day.

I see 3 German cockroach around my beds one is climbing the wall carpet is not clean very dirty I couldn’t sleep because of the noise of the traffic

Dirty carpet in the room