The staff was friendly and helpful. Breakfast was decent including the coffee. The room size was nice. We appreciate having a refrigerator and microwave.

The toilet seat appearance and the toilet seem to have a leak coming from the back base. The leak was slow enough that it didn't create too much of an issue for 1 night.

The staff was very friendly!

The bathroom was old seems like I went back to the 70/80’s

stole my money

Room very pretty and very comfortable.

The bathroom was horrible. Toilet too low and tub slippery. Vent was loud.

Pet fees!! Excessive!! You don't charge for children, why pets? Most people who travel with pets take very good care of them and train them and are responsible! If an animal OR a human causes damage to the facility, they should be charged a fee. But not everyone else. I will NOT stay at BW again because of this policy to punish guests who should not be charged a fee. That's too bad too, because the hotel was acceptable for my stay.

The staff was very nice/helpful. Tha breakfast good better than others hotels we have stayed.

everything

baby

Location, friendly staff and amenities.

The property appeared aged, however at the time of stay renovation was underway which also cause noise issues when trying to sleep.

Location

Refund taking longer then aspects

Very clean , sweet staff

The receptionist, Moon (Luna), and all the staff were so welcoming and friendly. Even the cleaning staff made a point of engaging and saying hello. They usually ignore us. Moon greeted me by name the morning after check-in, and she was the one they called when there was some unusual activity during the night. She was super special.

No hair dryer in the room. I've stopped travelling with one to save on weight, and there wasn't even one at the main desk.