Los masajes

La habitación no tenía un buen mantenimiento. Todo viejo.

The parking logistics were awful. The first time I sent a text for my car and gave them 20 mins before coming down stairs,. I had to wait an additional 15mins before car arrived. The second time I called, no difference in response time...all svcs. I waited 30mins in room for bellman which never came. I carried my bags down stairs.

My wife and I loved every aspect of the facility. Keep doing what you're doing. Great food, accommodations and staff.

The entire experience was magical for us. Every level of service was exemplary.

The employees were super friendly & so welcoming.

Your reservation service who made the reservation was not very good. On 5/18/23 I requested an oceanfront room & he gave me an oceanview. I questioned him about it & he insisted it was the same thing…which I didn’t feel was correct. Sure enough when we arrived it was not oceanfront & none were available by check-in on 6/23/23. Then he tried (3) times to charge the total at the time of reservation but my cc company denied the charge all three times. I found out later he wasn’t supposed to do that. You’re charged on site.

perfect venue and amenities. loved the spa and fitness center.

nothing that I recall.

we liked everything about the property

Nothing

location

fabulous hotel in great location we loved staying here.

nothing