the bed was filthy , blankets were black so dirty

dirty

It took following up multiple times through the app to receive the mobile room key. Accessibility to the room was very hard to navigate.

location

value

Perfect location for me to visit my son at the University of Richmond

There was an ant problem in the bathroom. I let the front desk know and they took care of it

Bed

Most Hotels Come With Breakfast, this one u had to pay for big disappointment in my plans, won’t stay again…

front desk was nice. close to where i needed to go. many food places and shops around.

sketchy neighborhood, weird people hanging around asking for money. dirty sheets and floors. parking is odd. room would be freezing or blazing hot no in between.

Staff was very nice. Outside has been redone is clean and well maintained.

Rooms need to be redone. Remote was not cleaned. Sheets looked like they had gone through the washer one too many times. Mediocre because of all this.

Location is OK. Staff was helpful. Science Museum of Virginia was great.

Equipment malfunction. Heat/Cool thermostat did not work in first room. Moved. Mini fridge barely worked.

Breakfast was not available, I guess because of the holiday. Off brand granola bars, bananas and oranges were all that were available. Extra points should be given for the Starbucks coffee….it was very good despite all the other disappointments.

My view could have been better. I love staying at the Marriott because of the balconies. The view was not so great this time around.

The location was perfect and the Staff was very nice.

I have no complaints….