Rooms are nice

All administrative processes were confusing. Problems with the credit cards (i Have two different bookings and this seemed too complicated for them). Personnel was not nice. Breakfast was of acceptable quality but they lack the items on the manu frequently. Too far from metro, they need to put a shuttle.

I stayed at this Marriott many times before the pandemic. I choose it again for this trip. Helpful very staff, but the entire experience was not the same as before.

Put luggage racks in rooms. Put shower chair in rooms. Add more then 2 handicap parking spaces. Housekeeping should start later in morning or be aware when room is empty. I missed housekeeping 3xs during my 7 night stay.

Horrible!! Certainly not up to typical Marriott standards we are accustomed. This is our 3rd staying and facility has gone down it's VERY dated, toliet ran throughout the night, only one of four charging outlets worked, bathroom outlet about to fall off the wall, no luggage rack n the room, pillow case had what appeared to be Mascara (they brought up two new pillows), security lock on door was broke, peeling ceiling paint. And they have the nerve to now charge $10 for their parking, don't even offer coffee, water. Restaurant is microwave food and very pricy. Could have stayed at their Springfield stay at least they are more Modern and offer coffee/breakfast. This was my last time at this facility, dont be fooled by pictures.

What I LIKED location, hot shower water

Location was perfect. Staff was amazing.

There was a musty smell to the room.

There were some good staff. Others just seem like they didn't want to be there. The facilities were clean and nice, but sucked when your car got stolen from the parking lot. Little to no help from management.

CAR GOT STOLEN FROM PARKING LOT! Oh and management did nothing.

체크인 과정에서 저의 예약이 없다며 다른곳이 아니냐는 무례함을 들었다. 결국 예약을 찾아서 그곳에 묵을수는 있었다. 체크아웃시에는 예약시 결제 완료된 룸인데도 다시 결제를 해서 철회를 요구했고 제대로 이루어졌는지 계속 확인해야할거 같다. 조식 1인 무료라 안내받았지만 지불을 요구해서 지불했다

Clean and very comfortable

It was fine

Jessica and Cha checked me in. There was a problem finding my reservation but Jessica jumped in and found it. I loved my interaction with both of them, so much so that I spoke to them like old friends each time I saw them. They are the type of front desk staff that you want greeting you.

Everything was as I'd expect from a Marriott brand. No complaints.