Breakfast was mostly gone by the time I left around 8am

I don't like that there's no equipment in the kitchen and that the front desk doesn't have enough for everybody. They have to wash silverware first before there were forks or cups.

see my booking complaint reference. I paid and made my reservation through booking wallet. the hotel and cooking went back and forth for 5 hours and I was left standing in the lobby, without a room or as much as an offer to sit. also I wasn’t even accommodated by booking which was promised at noon to Send me a link to compensate for my room and also time! Had to pay AGAIN to change locations to my own hotel I booked and checked in. booking and the hotel left me alone, hungry , stranded and in a area I’m not 100% familiar with. they then gave me $15 dollar credit for my time (7hrs) and their mistake as I sat stranded. and nobody sent me a link until 7pm. this is uncalled for and I’d like to speak to a higher up booking representative

Room was clean

The heater did not work, it was very cold, the attendant was nice but did not have any room to move us too, I was not able to rest because of that

they didn’t had any room to stay, ended up booking a different hotel

The only thing good about this hotel was the location.

The washer and dryer didn't work. The public restroom wasn't operable, and it seemed as the I had to go back to the front desk to re-program my key card to access my room, and in one case, there was no one at the desk. This pissed me off.

get more cleaning staff

the sleeping

the bed

I loved the location. peaceful. quiet. set away from the hustle and bustle of Alexandria.

the cleaning staff were all very sweet and kind. I got some lackluster service from the staff.