Hyatt Regency Clearwater Beach Resort and Suites

I loved the location, the size of the room was perfect! the balcony a plus, the pool was perfect for the beautiful sunsets. Having 2 point access to the hotel was also very convenient.

I wanted to order room service (dinner) I called the restaurant and it was a long wait to get through. I had to dialed 3 times. Eventually, someone picked up an put me on hold. I waited for almost 20 mins and none took my call. so I had to leave my room and grab something from the market place in the hotel (not exactly what I was looking for).

It was clean

All the extra added fees etc that were added to my bill with NO knowledge!

Everything

Location is good, staff is friendly.

Tiny room for the high price. I upgraded to a room with a kitchenette and it made the room feel like a cheap studio apartment. The fridge was in the hallway. It was very disappointing for $600/night!! The carpet was disgusting. It felt wet. No door to the room with the toilet is weird. Why put the toilet in its own room without a door? Bed was comfortable but the sheets were stiff like paper and the pillows were horrible. The gym is small and it's right next to the spa. A staff member came in and told my husband to not drop his weights as it's too loud for the spa patrons. Trust me, he wasn't dropping the weights at all but the walls are really thin which is another design flaw. Who has the gym share a wall with the spa where people are getting massages? We rented a cabana one day which was also disappointing. The cabanas are more like covered, completely shaded lanais. They get no sun and you're not permitted to pull the chairs out at all into the sun as it blocks the walkway. So we paid for a cabana but laid out on chairs that were 100 feet away from it. That was a big fail for us. What you're essentially paying for is a mini room with a toilet, sink, small fridge, and a small inside sitting area. Wait staff was nice. We would not stay there again.