View was horrible not impressed at all.

Reception staff checking in. Wasnt greeted stood there for 30 minutes before acknowledge

It was a very relaxed atmosphere with great employees

Nothing

CLose location to town. The ocean is really rough and I did not see anyone get into the water even though the Hotel is next to the ocean. Breakfast was over priced $100 for two people.

Staff very rude when we checked in. Throughout our say. If you asked a question about the Island what to see it felt like we were annoying them. .

The pool and the easy access to the beach from the hotel, however, the water is not swim-able. I was able to walk out of my room a short distance to the beach to witness the sunrise.

My "garden view" room looked out to a wooden fence-like structure that was painted green. On the other side of it there was a vacant lot which was occupied by several encampments. I could see these encampments from the view right outside my room.

The staff were great and the rooms were nice .

The dinner restaurant wasn’t the best food

I liked the large room with high ceilings, the king bed, the little lanai and the ocean view. The service was very friendly with lots of Aloha. I loved the great price we got booking on Priceline. I also loved the convenience of the open parking lot, with parking included with our stay, along with the Longs Drugs right next door and the convenience of the location in Kapaa.

Coffee at breakfast in the hotel and in the room wasn’t that great, however there are a lot of other coffee shops on island (including Starbucks and local coffee shops nearby) that we visited.

Beautiful hotel right on the beach. Wish we could have stayed longer!

It is a good location with a great pool and outdoor areas

The reception staff were not friendly, totally disengaged and it was if they worked for another company to all the other staff. we were not greeted in a friendly manner. No one offered to assist us with our bags or how to get to our rooms. We booked a bookings.com package that included breakfast and the reception staff told us this was a mistake and would not be honoured. WE had to ask for a manager before it was settled. During our staff we saw the reception staff in a loud argument with another guest and heard another couple complaining about how rude the reception staff had been. Was not a great way to start our stay. The other staff were lovely.