Hampton Inn Carbondale

Upgrade breakfast

We had problem with the keys not working.

The staff was do nice and professional and they made everything painless to set up and organize! Thank you so much Mary and the manager! Food was great and everything was clean

All was perfect but pool was not operational but I knew that a head of time

The property was clean

There were some dirt around the a/c unit. Not sure where it came from

I liked the location. It was quiet & close to a lot of places.

One of the side entry doors had a missing handle & therefore it did not close. The door remained wide open the entire time myself & my partner stayed from Thursday to Sunday. It felt very unsafe as anyone without a room would be able to just walk in & not even have to come past the front desk. They could just go straight to the elevator & go wherever needed & that should not be the case. There was also no security in sight. I also visited the lobby restroom & the toilet was overflowing with tissue. I went into the men’s restroom because I really needed to go & it smelled horrid. I also should mention that the swimming pool was shut down my entire stay as well & that put a damper in my plans.