Clean and convenient

We reserved a king room with a sofa bed. After check-in and getting to our room, it was a double Queen room. When we returned to the desk to explain that we were given the wrong room, we were told the hotel had overbooked king rooms and ours got changed to a double Queen. We were NOT notified of this at check-in 5 minutes earlier by the same desk clerk. She was told there was nothing she could do about it, and it was a non-refundable room. The double Queen rooms are significantly smaller regarding floor space making it more difficult to move around in.

The large room! Super nice staff.

The furniture was very dirty and the facility could use a good cleaning. Lots of trash around outside.

The staff is friendly Good breakfast

Management needs to step up with the quality and repair!!The bathroom ceiling above shower had obvious bad plaster patch job. Mold was on popcorn ceiling. And in walls above sink. Get rid of the popcorn ceiling and get fans in your bathroom to get rid of the mold; Clean your tub drains! There were dead fungus gnats in tub every day. Clearly a health issue and not up to Hilton or Hampton inn standards. Carpet needs cleaning too Room 317

The breakfast was average but totally convenient.

Breakfast could have been better but it served the purpose of providing a meal and we were able to get something to eat.

easy to locate. friendly staff peaceful

nothing

The location was close to a lot of restaurants and Memphis. Was able to get to main attractions quick and easy.

The cleaning staff was rude and banged on our door early in the morning.

Room size

No microwave

the room neat an clean

Didn’t like that there wasn’t a microwave in the room.