The overall experience was not what I expected from a Hilton

First room that was given to us was basically the worst I’ve seen in years. The bed head boards were coming apart the tub was awful it had been repaired so many times it look like batter chipping off. Smelled muskie. The second room was a bit larger but the ac would not regulate the room correctly. The ice machines didn’t work the coffee bar was not set up conveniently for the guests. The Starbucks staff was extremely rude and would start truly helping people until after 8am.

Close to TAMU, has a pool and hot tub.

The room is very outdated, the pool bar closed way before the pool did. The elevator shook up and down, the breakfast was mediocre at best. There was no pool bar tender, a hotel manager was working the bar and made me the worst Blue Hawaiian drink I’ve ever had.

The location was near the college, and other restaurants.

Nothing about this location says Hilton from the breakfast to the guest rooms. It gave motel. The room's condition really surprised me for almost $400 for one night, the headboards are peeling. there are stains on the ceiling and patched up areas that are painted over. Bring a charging block because there are no USB plug in's in the room. Do not have left overs either because the refrigerator is no where near cold. The pictures online do not reflect what is really going on at the property. The location was great. but there are other hotels and inns you can get across the street for more space, clean, updated the same breakfast and half the price. I thought the customer service lacked, no one was really super friendly or welcoming except the other guests. front desk was just there. the lady making the omelets at breakfast sunday was the nicest person we came across and because of her the breakfast was good! the breakfast attendant gave my husband a look because he didn't tip her. we weren't offered a service, asked if we needed anything or approached but for whatever reason she expected us to tip her and made sure we knew the breakfast was $17.50 even though we pre-paid. first and last time.

Beautiful entrance with attentive staff greeting you. Clean, fresh decor. Shuttle available

Ice machines are not all producing ice. There is no room service as suggested by staff.

The location is perfect for watching a game. The hotel has been newly updated & is so nice.

We stayed on the 9th floor, the water pressure was awful & the water didn’t get very hot.

Good location, good facilities

No problems with the property. Some guest were smoking in non-smoking rooms which got into our room, but the staff did everything they could to try to identify the smoker

Un-Honest Staff

Staff

The location was good

The air conditioning did not work at all it didn’t get under 75 in the room all night and the construction was a total nightmare with one elevator