Comfort Suites The Colony - Plano West

The staff were very helpful & accommodating

No pool

I enjoyed a one night stay on my way back to the DFW airport from Oklahoma. I was familiar with The Colony area and wanted to revisit World Springs, so I was looking for a reasonably priced room that wasn't too far from the spa. The location was the best feature, as it was easy to access, close to world springs, but also relatively quiet despite proximity to the tollway. I was in room 301 on the top floor at the end of the hallway, so it was nice and quiet without any kind of distraction from neighbors or outside noise. Parking lot was well-lit and I could easily see my car from my room. The room was suite-style which was much bigger than was necessary for my stay, but it was comfortable. I am not sure if it was my evening at the spa that had me so relaxed or the comfort of the bed, but I indeed had one of the best sleeps I've had in a while. Staff was friendly and informative. Overall a good price for a good location and comfortable bed!

The hotel itself is starting to show its age. While clean, there is clear evidence of the age. The hallway on the third floor felt uneven and bumpy. Some of the fixtures appeared old. There was a slight dampness to the room, but after adjusting the AC unit, I was able to get it to a comfortable temp/climate. The sink in this room did not drain well, and it probably needs some looking at, but I was only there for a night and it didn't inconvenience me enough to make me complain. TV didn't seem to work either, but again, I wasn't going to complain because I didn't plan to watch anything more than the local news/weather report.

The comfort of the room.

Staff could be at front desk if you had any questions

It was close to everything I needed.

I found roaches in the bathroom , the water in the shower wouldn’t drain towel rack in the bathroom wouldn’t stay on wall it kelp falling off the wall. Hotel smell like mildew.