Very clean

We have stayed at Country Inn and Suites before and have always been pleased. We would definitely stay here again.

Great facility. Great shuttle service.

Every one was nice & friendly

Location, clean rooms, staff

No ice available and the vending machine did not work. Pillows were uncomfortable. Overstuffed chair in the room very uncomfortable and not conducive to sitting and watching TV.

Nice, clean, very comfortable! Best shower I have ever had!!

I had changed my reservation with booking.com and they did not update the facility. They counted me as a no show and charged me. It was very difficult to get into a room. Management at the facility was accommodating.

The location was great! Just a few miles from the outlet malls and The Nashville Palace!

Nothing really to not like.

Very clean facility and staff was amazing. Very friendly.

Nothing

Great location and great breakfast area

No hot water, pool wasn’t that clean and the bathroom door did not stay open without propping something in front of it.

Great location easy to get down town

The idiot working front desk the first night we got there. Mixed up our reservations we someone checking in at 12:30am. So the POS starts calling and knocking on our door in the middle of the night.

the staff was very friendly upon my arrival. I arrived around 10:30 am and my check in time wasn't until 3:30pm but they had my room ready by 12:30 which was awesome. the woman at the front desk was very helpful with information about the area, specifically the gaylord where my business event was being held. breakfast was good the tables were clear and trashes were well kept. I also appreciated the included Parking for my vehicle as I had driven down from Wisconsin and I knew other hotels charge daily parking fees.

on my second day, upon return to my room, I was using the bathroom in my room (317) and I noticed there were ants crawling all over the sink, my toothbrush that I had on the sink counter and the floor, I had to go on a Rambo ant killing spree (total head count was about 37 ants) before I walked down to make the front desk aware, I did not want a new room, I wasn't upset with anyone there, I just wanted someone to be aware before a customer who wasn't so understanding had the opportunity to use room 317 and cause a scene. they said they would send someone to spray for them but I was a little nervous about what they were spraying as she didn't go into details, and it was going to be in the bathroom where all my toiletries were.

The bathroom sink drained very slowly. Front desk w as made aware, but maintenance never came. The room had a weird/bad smell to it. The room remained hot even after turning down the thermostat.

My car window was smashed in the parking lot.

Everything was good. Close to Grand Ole Opry. Shuttle services available. Walking distance to reataurants

All was good

Breakfast was good. Eggs, hash browns, burgers. Also cereals, yoghurt, bread, waffles, bagels, fresh fruit, porridge, muffins and coffee/tea. Rooms were spacious and quiet. Good WiFi

Pool was closed until next week

breakfast wonderful. room spacious and bed comfortable.

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The coffee was good. The breakfast menu was small. The staff was outstanding, friendly, and helpful. The beds were comfortable.

Would have liked more breakfast items.

Our stay was wonderful! The staff was very nice, the room was comfy and clean. It was close to the airport and to where we were going (Vanderbilt University) and to Broadway St. They even offered shuttle to get to Broadway St.! The breakfast was awesome and very filling, with a good variety. I really recommend this Hotel!!

I had such a great stay that I really don't have anything to improve on. I was super happy with my stay!

The location was good. It was comfortable and clean. However, it was the staff that made it absolutely exceptional. We had a great stay.

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