Staff was amazing, waterfront view was amazing

Beds are stiff and our room was very dirty

The location was great proximity for a day on Mackinac Island. The rooms were easily accessible and we enjoyed being able to use the beach space. The staff was welcoming and friendly too.

Many reviews stated that the facilities were outdated, and they were definitely right. The playground equipment and chairs at the beach were significantly weathered. Those that weren’t weathered had bird poop all over them. The rooms were outdated, stains on carpet/side of box springs, marks on underside of comforter (saw upon departure), and damage to walls wasn’t completely patched.

The view and the balcony are amazing! It sold me from the moment I saw the pictures online. I loved having the view and the relaxing sounds of the waves in the evening. We had breakfast in the morning out there. It was so calming and relaxing! We spent most of our hotel time out on the balcony! Loved having a hallway microwave. It was very kind to have one available.

A little longer for breakfast would be nice. Breakfast was from 6-9. We were rushed to get down to breakfast before it closed. I would also recommend adding a ramp/wedge by the elevator door in the lower parking lot. It was difficult to get the cart and the walker up over the door frame. I’m sure it is from the building settling but it would make it easier for everyone if the tripping hazard could be fixed. Also our mattresses were thin and hard. But next door (in the Grandmas’ room) they had thick and soft mattresses.

breakfast was good, staff very friendly,

beds were very hard and uncomfortable

location and front desk staff

the continental breakfast and the service at breakfast

View

Breakfast

The location of the hotel is perfect to visit Mackinak island. Beds are confortable. The room is large and the view on the lake really nice. Access is easy by car

It is not practical to have the sink separate from the bathroom. I do not like the carpet on the floor, especially towards the sink. This does not allow for impeccable hygiene.

location location

it was under renovation and they still gave us the rooms that were under construction. no carpet in the hallways , fresh paint and lead smell. dust all over property. no atm or credit card method to pay for mini bad. Vending machine out of order. we needed to get water but couldn’t get it because all of the stores including gas station were closed and the front desk didn’t help us. I even told him I can pay you in the morning once I withdraw the cash. he simply refused.

Thé location on the lakeshore was beautiful.

I did not like the fact that large dogs were running and jumping and BARKING in the room above us during the night and early in the morning. You need to keep animals in a separate wing so people can get a good night sleep.