Leaving this terrible room/ property

Noise, dirty floors in room , sticky surfaces on all furniture, barking dog during the night several times in an adjacent guest room. No staff available to address issues.

I loved the breakfast, the room was big and clean. Comfortable beds and pillows.

There were some good things. The staff was friendly and my kid liked the pool a lot. The breakfast was pretty good, particularly with the little toys for kids. The location was very convenient and there were a couple of restaurants within walking distance.

There was no WiFi that we were able to access. As in no detectable networks at all on any of our devices. The room had instructions for connecting an Ethernet cable, like it was 2004, and the decor seemed to match because it was pretty shabby. There was a boot or shoe print on one of the ledges near the window. While I enjoyed wondering exactly what move someone would’ve had to execute to pull that off, it was kinda gross. Our room had a recycling bin (yay) but no trash can, which was another head scratcher. There were spiders in the shower. The property was rather run down overall. One of the steps on the stairway to our area was completely missing, which seemed like a big safety issue. It seemed like there had been a big leak into the laundry room recently, so it was out of order. but the room was still accessible, including with open outlet boxes, wires, and some kind of plaster dust everywhere (pictures attached). I wondered if that was the source of the weird smell. The window screen to our room was also bent and hanging loose like someone had tried to pry it off. Really, for the price the whole place was very disappointing. If it had cost about 1/3 of what we paid, I would have happily overlooked a lot of these issues since we were just there for one night.

Good location and walking distance to stores and restaurants

The pool closed too early

The showers were always cold. Other guests were talking about that as well. There was some strange limiter on the toilet flushing that prevented it from flushing more than once every 15 minutes. Difficult for more than 2 people.

The location of the hotel was nice - right off the freeway and nestled in a pretty wooded setting. The noon check-out time is great!

The hotel did not have an elevator and it was a three-story building. Had to climb one set of rickety outdoor stairs, with dangerous cement steps, up to our third-floor room. An elderly person would have a difficult time climbing the stairs while carrying their luggage. The grounds were decorated with plastic flowers - very tacky. A "do not disturb" sign to hang on our doorknob was not provided in the room. The hotel is in three separate buildings, so we had to walk across the street to another building for breakfast. While it was a beautiful summer day, it was pleasant: however, if it had been a rainy, cold day it would have been miserable. The bed was so high I had a difficult time "leaping" up into it, but it was comfy (I'm short)! The breakfast was your typical American hotel breakfast - nothing special - good coffee. While the room was adequate, it was pretty overpriced.

Just off the freeway, easy to find and beside an amazing Mexican Restaurant. Older buildings, a little noisy from other guests. Room was clean and comfortable.

Staff was very plesant when dealing with housekeeping issues. The first room we were assigned to wasn't made up even though he was told it was. He quickly found an acceptable room.

Bed was not comfortable. Way too soft for my liking.