Ten mins from airport. Comfortable bed. Shuttle to airport. Laundry facilities on site to use.

Staff a little rude / unhelpful at times. Breakfast was really bad. Front desk atmosphere not great, a couple arguments with staff and visitors witnessed. No one to answer when we called front desk from room multiple times.

limpieza

The room was very clean nice size. The breakfast was good liked the way it was setup.

The shuttle ride . I got dropped off at the Comfort inns and suites the street behind you. At 80 years old did not appreciate having to walk all the way around the corner toyour place. I dont know if the driver has both buildings, if so he should ask where we are going,as this was my first time in your ciy. L was not happy.

Staff was rude. Found a dead bug in my bed. Towels weren’t clean

Breckfest

No complents

Close to airport. Not up to what I expect from Comfort INN but not terrible either.

A bit costly for what it was.

Beds are extremely comfortable. Got in late both nights we booked and out before breakfast both mornings so didn’t get opportunity to explore the hotel beyond lobby and room.

Would be helpful to have coffee and a few grab and go breakfast options for those needing to head out before the 6am continental breakfast service starts.

The room was spacious. It was close to the airport, relatively quiet, and provided breakfast.

The person at reception was very cold and glum, as if it was a bother for her to check us in. She didn’t volunteer information about the breakfast times or shuttle times. Staff should trained to be more friendly and welcoming to guests. The shower did not have much hot water and the lights in the living area were flickering.

property was nice .

property when the buses for cruise are located was very congested .

people

clean room, great breakfast and a friendly staff

price, breakfast, size of room

The shuttle to the port was extremely late that we needed to take an Uber. The free shuttle service was one of the main reasons for booking this hotel. Front desk staff kept saying “it’s coming, it will be here in a few minutes “

clean and perfect for a stay overnight. airport shuttle and cruise line shuttle

not within walking distance of many eating places, but a quick Uber ride away

If you have 2 places with similar names the bus driver should make you aware not drop off 4 old ladies and their luggage and force them to walk to hotel

Dropped off at wrong hotel

I accidentally left a bag on the bus that is used to transport to the cruise port. The hotel was able to contact the bus company they contract and able to store the bag until my return. They were very helpful. Would definitely stay here again if we take another cruise out of Miami.

The suite accommodated the 5 travellers well. The children enjoyed the pool. Breakfast offered adequate variety. The shuttle service to the cruise terminal was great. The hotel location is fine for 1 night stay prior to a cruise.

Staff were helpful but not overly friendly. The breakfast area is quite small. The sofa bed is old and not comfortable.

The room was big and breakfast very nice with many options. All in all good value for money

Staff was very accommodating to my late arrival! One of us in the group drove and ended up arriving a day before I did because my flight was delayed. The reservation was in my name but staff allowed my guest to be added as check in person and gave her no issues when she arrived without me. Our room was very spacious and stocked with extra blanket/pillows/etc in closet which came in handy without having to bug front desk staff.

I wish the space in the breakfast area was a little bigger or the setup was different so it didnt seem so tight. Also, the water temperature in the shower was a little challenging