Location

The breakfast was awful. Powdered eggs are unacceptable and everything else was carbohydrates or sugar. We have stayed at many of the hotels on your row, and many of them have far superior breakfasts which include fresh fruit and real eggs. Including breakfast is a perk when staying at the hotel; a good breakfast keeps customers coming back. Your hotel is clean and well appointed, so breakfast was a huge disappointment. The only other comment we have is the little lighting in the room and the bathroom lighting is harsh and dreadful. It made it hard to get ready until there was natural light coming in through the window.

Our stay was very pleasurable and the hotel was located near the reason for our visit. The room was very clean and the staff that we encountered were very friendly. The breakfast was great and the bed was very comfortable.

Full house keeping services would have made the stay a little better, but we understand that some precautions are still being taken for safety reasons, Hopefully this will change in the near future.

Everything was exceptional !

The pool was out of service due to painting for 2 and 1/2 days

Clean

They never put a blanket on one of the beds. I asked for one and the front desk girl told me that they didn’t have one to give us but she would call a manager to ask if she could take one from another room and would come to the room with it. She never brought one and when I called the front desk she wouldn’t answer

Great Location and Great Hotel

The staff member at check-in was amazing. Friendly and full of information.

Nothing much, really.

Close to everything!

Price could have been a little lower.

everyone was super friendly the minute you walked in the door and the breakfast is really good. The rooms are clean and comfortable.

nothing

comfortable beds. clean

parking is a little tight for a pickup truck. if you have a trailer you will need to find someplace else to park.

Fantastic stay, very comfortable bed, great location and staff is very friendly. Would definitely recommend.

Nothing

Breakfast

I booked this hotel on Booking.com for December 26-28, 2022. I wanted to write this review immediately after staying at the hotel, but since I was busy moving, I could only do it now. I was moving from California to Concord and needed to stay at the hotel for two days. From the first steps, the paintwork was going on in your hotel the first night. Everything was hung with film, it was impossible to walk and even find my way to the elevator. The smell was very strong everywhere, I am allergic, and the next morning I felt terrible. I attached pictures of what it looked like. I consider it unacceptable to receive clients during intensive construction work. On the second day, the painting continued, with workers painting on the upper floors. I decided to spend the second night. But in addition to everything on the second evening, I saw a large beetle that was crawling right in front of me on the bed. It was a complete shock for me! I caught it in a glass and went to the girl at the front desk to show it. She wasn't friendly, with no response or apology. However, the next morning staff was nice when I was checking out. I changed the room, but I was already afraid to sleep in the new room too. I also attached photos of the beetle on the bed. I don't want to figure out what kind of beetle it is, I'm not a botanist, but this clearly does not meet the requirements for processing the premises. Also, major repairs during the reception of customers are also not allowed. I am very disappointed with my stay at your hotel. I hope you will consider it rightly from the customer vision.