The room was great and big too, can’t have better location

perfect

the door of the shower leaks water

One of the best hotel in Doral, Miami in this price category.

Reception clerk was very friendly, professional and polite. He was the only good thing about the entire hotel.

The elevators took forever, staff with service trolleys and a repair man with a tool trolley both got into the elevator and made us wait for the next one, lights didn’t work in the room, bed was awkward misshapen and uncomfortable, linens were not clean, pillows smelt bed, shower leaked so badly it flooded the bathroom floor and leaked through the glass window into the bedroom, aircon unit is covered by a desk so does not cool properly, paint on ceiling was peeling off, hallway had dirt splattered up one wall. Entire hotel smelled stale and dirty and looked unkept.

Was checked into a room that was obviously dirty. The room smelled like a urinal, the bed was lumpy and dirty. The AC didn't work. Totally nasty and disgusting room. I immediately requested a room change but this just ruined it for me.

I didn't like the room...was really nasty and disgusting

clean

Location is perfect. Carpet has to be steamcleaned.

Hotel allows pets, which is not good for the overall cleanliness. My neighbors were very loud both in the rooms and the hallway.

location

elevators not working properly. Room supplies not complete most of the time.

The room

Facet ran would not stop

location, staff, good value

the bartender the last two nights

Good option

Nothing

the lobby area was always clean.

room was not cleaned. floor wet from refrigerator on floor or a/c unit. water leaked onto the floor outside shower enclosure during a shower. your staff needs to be trained in US standard customer service. some were really professional. But there was one guy (wore Hugo boss T-shirt inside his gray blazer) don’t know his name, but seemed like he hated his job. Will not recommend this hotel to anyone.

It was good for a quick trip

older needs to be updated in hallway