The staff was friendly at all times throughout the staff. The only thing good about this place was the staff and the location.

Where do I even start? Gave us the wrong room at first, our actual room was DISGUSTING, the ac made a horrible rumbling constant bang when on, the pool is closed and was not warned beforehand, ran out of breakfast in 1 hour after opening 2 days in a row, lobby had dead roaches by the fireplace, key cards to get into our hotel were needed to be reset, dirty towels left in rooms from previous guests, bedspread had dried blood on it, floors were sticky, toilet leaked, sink leaked, and sofa bed was crusty and dirty! I wish I would have known I could post pictures or else I would have taken so many!! Stay here only if you MUST, if not go somewhere else.

Nothing

Low level of maintenance

Our bed was great Our room was big

Stomping up above us

Location was central for food and shopping

Room had gum stuck on the wall, the tv barely worked, lamp shades were tattered, view of a parking lot. Hallway wreaked of smoke, pool was completely filthy. This place was disgusting and I felt bad for my wife and daughter for having to stay there even for a night. Grossly over priced, a motel 6 would have been better and less money. Would never stay here again.

The room was large and easy for me to access in my wheelchair. The bathroom and shower were so easy to use. Thank you so much.

The outside of the building seems like a paved parking lot only. Some trees or shrubs would add to the overall experience.

The stores I needed to go to were very near to the hotel.

The configuration of the furniture in the room wasn't in alignment with the area of the room.

it was in a good location and the cleaning staff were extremely nice considering I had to stay a while due to a home remodel and having no one to stay with.

the room had some issues and the bathroom was smaller than my pantry. the beds were extremely uncomfortable and because my stay ended up longer than anticipated the front desk staff locked me out of my room so I would come up to the front desk to talk to them. I reached out to the manager with no return phone call. I was paid up for my stay when I was Locked out of my room.

The breakfast was good and the location was also very handy to the freeway. The manager Theresa and one of the staff, Crystal were so friendly and helpful. We were stranded for an extra day due to the I-5 being closed because of snow and Theresa made us feel like old friends. I would recommend this property to anyone

it was clean the rooms where nice

the first room I stayed in had a crack in the tub

Price, size of rooms, extra sofa bed, and clean.

Breakfast could be improved (waffles not working, milk was chunky even though not expired), some fruit would be nice. We got a call when we were all asleep about a noise complaint, wasn't us, so waking up our family after a 14hr drive wasn't ideal.

The waffle maker doesn’t work and hasn’t for several days

🤷‍♀️

I have never stayed at a hotel that was as dirty and falling apart.

It was dirty and falling apart. The room smelled. There was dirt everywhere. A hole in the ceiling. Boogers on the wall. Noisy. Mold in the window (that was falling apart).

nothing they did not let me stay here even though I stayed the week prior this time they said I needed a deposit which I did not have so they would not let me stay and I have not gotten refunded the money I paid for the room

there was no communication that I would require a deposit to check in, especially given the fact that I stayed here last week so when I tried to check in, they did not let me so I paid for a stay I was not able to have did not get my refund waste of money

Great location, room was an amazing size, clean, welcoming, comfortable. Gated free parking was a PLUS!

Strangely, we felt like we were on a boat in the parking area underground. It was very weird. The room heater was set to a warm temp but we were still cold.

location and beds

Electrical outlets are all loose and Shower fittings leaks.

All the above...

The breakfast was good. The gal running the breakfast room was OUTSTANDING. Very competent and friendly. Give her a raise.

The TV was the pits. The remote was nearly useless and the TV would not respond to it. Granny was slow too but she was old.

Breakfast was ok.

We had groceries taken from our room. Spoke to the manager who agreed to refund a nights stay but instead has billed me for an addition night on top of what we actually stayed. Now they wont Answer the front deck calls. Worst customer service dirty room with tweaker thieves working there.