The hot breakfast in the morning and the cleanliness of the facility. Staff was very friendly! Location is very nice.

Some of the room I stayed in was in need of some updates.

Location to Monument Health

Breakfast...No biscuits n Gravy or Sausage

Everything was good. Nice and clean, comfortable, adequate breakfast and friendly staff.

The people at the desk were friendly and helpful, very quiet motel, delicious breakfast, and our room was awesome! Love Comfort Inn and Suites!

Not one thing!

It's location to our event was good.

Room was musty smelling and seemed like it had mold in it somewhere.

Clean and really nice

The room was very clean, had adequate outlets, and the beds were comfortable. We enjoyed the breakfast, but the so called orange juice was orange water. Good location as it was out of town enough so we didn't get too much traffice.

Was disappointed that there was not more outlets, especially because everyone has a cell phone and usually a laptop to charge.

The elevator stopped working and the staff accommodated us on the ground floor. The breakfast was exceptional. The location was very convenient.

The lady that checked us in had a terrible attitude and kept repeating that the only available rooms were on the third floor and the elevator was not working. I asked her for solutions but she just repeated the same sentence. My father is elderly and unable to climb stairs. I had to demand to speak to someone else. The next lady was much more friendly, understanding and accommodating. She understood the attitude problem of the first lady and apologized but felt that her colleague had not done anything wrong. They had not considered any solutions to patrons that were not able to walk up the stairs - not even to carry their bags or assist the elderly up the stairs. I asked for any proposed solution or assistance and was given the same statement that the only rooms available were on the third floor and the elevator is out of order. The first lady is not in the correct job and should move to a non-customer facing position rather. Had she offered to assist us to the third floor or offered any assistance at all, I would have considered it but my father can't walk up stairs and her answer was repetitive. The only solution she did offer was to cancel the booking but she stated that the refund would be done by booking.com and she couldn't guarantee that we would be refunded. She created the issue and then escalated it until someone else came to assist. This new lady told me that they were going above and beyond for me. Wow, I was so lucky to be paying them to stay there.