Comfort Suites Chesapeake - Norfolk

We enjoyed the clean and updated facility, friendly staff, bed was comfortable and the walk-in shower.

The room was a bit dark (not a lot of lighting), the pillows too small, and our room faced the interstate so it was tough to sleep soundly.

It was clean and comfortable with a good location

The breakfast staff could’ve been a little friendlier. I had reported a problem with the bathroom sink and they never came to fix it.

Location was great, staff was efficient and friendly, hotel was super clean, rooms are spacious, pool area is nice and breakfast was convenient.

I can't think of anything

It was very clean and close to everywhere we needed to be. The shower was wonderful.

The man that worked when we checked in was not friendly. At all. AND that same man was there the next day when I asked for french vanilla creamer and he told me no, guests are only allowed to have that at breakfast. RUDE! If your number 1 priority is customer satisfaction, handing a guest 4 tiny french vanilla creamers would have met your mark! Instead, he told me NO! Shocking. Also, you need a body wash in the shower. I didn't bring mine because most hotels have it available.