It was convenient to everything. Was nice and cozy.

I felt a few upgrades could be done like new mattresses. Even though they wasn’t grungy. Had trouble finding enough outlets for our devices. Maybe some usb plug in night stands would be a great addition.

The location was great and the view was awesome in a store across the road or anything you need

I did not like the fact that they put me on a lower floor with noisy people upstairs keeping me awake all night while I was trying to sleep

Walking distance to everything.

The comforter on the bed had white stains ALL OVER IT. I texted the number the staff had been texting me on all morning and told them and asked for extra blankets and no one responded. We went and purchased sheets and a blanket.

It was close to everything

No elevator, hard to get maid service

It was clean, cozy and the location is perfect!

Convenient and within walking distance to everything.

Ice machine not working

Cleanliness, attractive decor, and warm & welcoming staff. Chris was amazing.

I never could figure out how to operate their TV system. Never stayed anywhere that I couldn't watch TV without having to go through many steps. I got totally frustrated and just gave up.

The room was beautiful, spacious, had a sitting areas with fireplace area/electric fireplace, has a coffee maker, small kitchen sink, and small fridge and microwave, and the full size hot tub was great after walking around Helen all day! The check in was virtual and easy. It’s perfect walking distance to the town, I walked it in wedges no problem. The rooms were also quiet. We never heard the people above us or beside us. This was perfect for our first trip alone in 5 years!

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