Not much

There were mice running across the roof outside our rooms bathroom window. The staircases, while beautiful, require extreme caution due to the steepness and many rooms are up several stairs. This is basically an old home converted into multiple rooms. Very tight and the pictures and not a true depiction of what you will get. Super overpriced! I would not recommend.

Nothing. I paid Booking.com in full for this reservation on July 2nd. I made this reservation in June to celebrate our 20th Wedding Anniversary at a restaurant in Marblehead which I booked one month ago. Booking.com confirmed my reservation on July 2nd. The reservation that I paid is for a specific room including breakfast for $307. I notified the hotel 2 hours before our arrival of our expected arrival time. On our arrival, the hotel informed me that they had not received the reservation from Booking.com and that they had no rooms available! Also, that they had contacted Booking.com but received no reply. I immediately called Booking.com in USA but nobody answered my calls. I wrote to Booking.com and eventually Juan replied that he had found a “similar hotel” IN A DIFFERENT TOWN for $1615 (ONE THOUSAND SIX HUNDRED AND FIFTEEN DOLLARS), but I would have to confirm and pay for the room and Booking.com would PERHAPS give me a refund for the additional costs! This situation and the proposed solution is outrageous. Booking.com has RUINED OUR 20TH WEDDING ANNIVERSARY CELEBRATION. No room available and on top the restaurant was a disaster because we arrived so late. All because of Booking.com. We have found a small room for which we would like you to pay. Breakfast not included, so we will need to find breakfast somewhere tomorrow. Please confirm your email address where I can send the invoices for refund. It has been so far Impossible to talk to Booking.com customer service. Please give me an immediate refund for the reservation and your proposal for compensation. Please call me on +33 682554534. Your sincerely Kevin Smith

See above

Beautiful hotel, small and quaint. The outdoor space and pool are very nice. Great bar area and the staff made us feel very welcome. Very nice shower and bathroom area. We had the early breakfast as we had to leave to catch a plane and the staff was very accommodating of our early departure. Staff recommendations for dinner were great too.

Great communication and overall service and hospitality! My crew told me it is a very nice and cozy hotel.

very very clean! very good breakfast and super cute town!

The location, the facilities and everyone really lovely.

That we had to leave so soon.

Great little boutique hotel. Friendly staff, well located and yummy breakfast!

Everything was great!

Everything was great!