Extended Stay America Suites - Chicago - Lombard - Yorktown Center

I like the cost and cleanliness. The parking lot was also easy to access.

Booking.com did not advertise grab-n-go breakfast.

breakfast is kind of ok, but can be improved.

the sofa which they provided in the room i booked, the sitting pillows are not steady and moving backwards which is not at all comfortable to sit quietly. and the floor carpet looks like very dirty.

Nice location, decent rooms and suites. Family really enjoyed the spacious rooms and the kitchen functions. A lot of accommodations like gym, laundry, pots & pans if you needed it all you have to do was ask.

Breakfast is complimentary but very "grab and go" style, we had only muffins & granola/fruit bars and Coffee. It would've been nice to have fruit like apples/bananas, or even bagels/simple toast. Considering the price we paid, we could've gotten better breakfast options. We did have an issue with our door's card reader and we asked for it to be serviced immediately as we had to leave for the day. We notified staff as early as 7-8am, the situation did not resolve until 10:30am-ish. By then we had to leave and a family member had ended up staying behind because the only solution offered was to remove the entire door knob & our door would be entirely opened the duration of service. This was a bit of annoyance to us as one can imagine we were on time crunch for an event but we weren't given solutions that helped our situation, we were continuously asked if we could just sit and wait with our entire room door open. Exposing our belongings and room. I would have preferred if they explained that the door had to remain opened and they had to take the door pad and then we can attend our event & come back at a decent hour for them to fix the door. Outside of that, the door worked fine the time we stayed.

The location

The couch needs to be replaced as well as the carpet