The location was nice, close to the beach. I liked the fact that you needed to use your key card to access whatever floor you needed to go to via the elevator. That made me feel very safe.

Our rooms view was the back of another building so that was not pleasant. Also the hotel does not have their own parking therefor we had to use a shopping center parking garage and the fee was outrageous. Next issue the air conditioner in our room did not work good at all. Last and the absolute worse issue was that our mini fridge in our room did not work at all so the food and drinks we had in it were warm and spoiled. ** and I was charged a $75.00 deposit fee that still has not been returned to my card

Location

Doesn’t have own parking lot, or at least a complimentary designated parking space for hotel quests that has room reservation.

I really love the location. Everything was in walking distance.

No room service

Clean room, well appointed

Amenities were not well communicated

The location was perfect! Close to tons of shopping, right across from the water. There was even a restaurant inside of the hotel that offered a full menu, bar and coffee bar with barista + different breakfast sandwiches, etc. My highlights of the hotel itself was the comfort of the room, the rooftop pool and so random but the water dispenser by the elevator (so smart and helpful).

Parking was not ideal. There’s a huge garage right beside the hotel however they will not validate and so each time you take your car out you have to pay the fee.

The staff was wonderful.. the lounge was nice . The room was ok. Bed was comfortable and the shower was nice.

I didn't like that I paid for a hotel with a rooftop pool and I couldn't use it due to a private event . I feel that should be displayed in advance. Part reason for my stay at that location,was to have access to the pool. It ruined my stay. Plus I didn't care for the location of the microwave. For the price yall have to do better. Microwave sitting on a table leaning to the side. Unexpected and tacky.

The pool and bar is great! The hotel is very clean and located in a great spot!

Location thats it…

Our room wasn’t made up when we returned from a day out. We had to call for towels on our first night. The body wash dispenser was empty. There were no sheets on the pullout bed we had to call for that. In the elevator area on the second floor there were giant food crumbs on the floor that weren’t cleaned for 2 days. I know somebody that works there saw it but I guess no one cares. I will never stay or recommend someone to stay at this hotel.

The proximity to everything.

N/A

Everything

Nothing

The room was laid out perfectly for my husband who uses a scooter. The amenities were great and the staff exceptional.

Location, cleanliness, area,bed

I would've like to be in the high level, also the conditioner is not conditioner...is shampoo

The overall hotel was nice. Staff was friendly.

The elevator was constantly broken. They were down to one elevator and at one point that was broken and had to take the stairs. The walls in the room are kind of thin. Our room was near the elevator and you could hear it beep all night long.

The area was nice walking distance to a lot of shops

I didn't like that the hotel don't have its own parking lot why should I have to paid for parking on top of what you paid for the room

Convenient location and friendly service. Close to restaurants, aquarium and water front.

Noisy Friday night because of other guests throughout the night. Slow access to upper floors because of broken elevator.