Einfacher check in, sehr hilfsbereite Dame am Empfang und die Ausstattung des Zimmers war für uns sehr gut.

Very clean. The bed was so comfortable. Shower had great water pressure/temperature.

The artwork in my room didn’t line up and was crooked. Drove me nuts. Even tried to fix it but it was securely fastened to wall. Room 218 at the Bangor, ME location. You’ll know what I mean when you see it 😂 I’ll share a picture as well. Please fix it!🙏

Very good customer service

Rooms had an old smell and saw roaches in the rooms .

Location not bad

Front desk lady on check in was ignorant. When she saw we booked on line was completely unhelpful. We have three people with severe disabilities. All rooms on second floor and no elevator. One couple simply can not do stairs so after some extensive pressure she moved them to a pet suite. She would not refund the difference in price saying we booked on line no changes. There room had a distinct bad odour and not from pets. The 3 other couples our rooms were except-able but far from spotless. When you book rooms for 4 couples and everyone is disappointed it makes you feel horrible. Oh and the breakfast is a brown lunch bag. Howard Johnson not acceptable!!

N/a

Check in was earlier then expected. Had everything we needed for a one night stay in the room.

The pillows on the king bed could be better. longer and fluffier

The bed was comfortable.

The replacement of a sit down breakfast with a grab & go bag. The room was not properly cleaned when we first arrived. We had stayed two nights and no cleaning was done at all between nights.

The breakfast didn’t exist. The room was dirt along with the bedding. It was awful.