Excellent price and easy access to downtown Charlotte

No complaints!

The non - smoking rooms

Staff was very accommodating regarding parking. Hotel in general was very clean. Neiborhood felt safe.

No breakfast. Facility was outdated. It had worn carpet and such. Bed was comfortable though 😌.

We had bed bugs in our room. First time staying in the hotel.

Staff was very pleasant. Was greeted by Melissa who had a great personality. Was taken to the airport by a man who i was able to have a real conversation with.

Toilet could have been cleaner, room could use some updating. Refrigerator didn't work, door didn't seem secure at all.

 The paint on the ceiling was chipping  Was in a horrible location Did not offer any type of breakfast  I will never book through Booking.com ever again  We decided to try to leave one night early so my children could enjoy at least one day in a pool   hotel would not reimburse me the night so farbooking.com won’t reimburse me either for that night

The staff

Told by cops it was a 5/10 property. Cops came one night and said it was a regular occurance Moved rooms 2 times … once because the ac didn’t work and the other because the room smelt like sewage!! This hotel is not clean whatsoever. There wAs blood on our sheets and lamp Room phone didn’t work Not all buttons in the elevator worked so we had to walk from floor 3 to 4 everyday to get to our room We had to reprogram our keys everyday since our door didn’t recognize the key Pool was under construction Our first room was NOT cleaned when we checked in. Sheets were quickly thrown on, bathroom was dirty and vacuuming was minimal as there was a tooth flossing pick on the ground. This hotel is so gross and not up to an A 95.0’rating that they have on their wall. We will not be recommending nor staying here again !

It clean and they clean the room every day that’s awesome from a hotel

Maybe the people who assist you is not to much friendly. They help you all the time and they are not rude or not respectful. It’s just that they don’t look happy.