Beautiful location

Restaurant was closed, not a lot of options, and because we had our dog we were WAAAAAYYYYYY out at the very end of the property. Not the best room, but it was okay.

Whirlpool and staff are all efficient and professional.

Expensive for what you get. The room has no microwave, robe and slippers. No free breakfast too.

We enjoyed the hotel and it's beautiful surroundings. The pools were great and the food and drinks were delicious. My daughter and I enjoyed our stay very much!

We enjoyed the customer service and the food. It was great.

They promote hot air balloons for an additional cost in their property but it is not true. They only offer this service for weddings. One of the main reasons about staying here was the hot air balloons and the horse trails. We got only the second for an additional cost as they mention. If you stay in a different hotel, you still could take the horse trails service since it is not attached to resort customers only. About the hot air balloons, it was very disappointing since my plan was not to leave the resort, I would have paid for that service. In another case I could stay in a cheaper hotel and go to a hot air balloons company in town (and pay the hot air balloons with the savings). The bathroom accessories/decoration in the room need to be renovated. They make the bathroom looks old and doesn’t match with the resort price and the rest of the hotel’s decoration.

atmosphere, great family hotel, 3 pools, bike riding, dark animals, restaurants, bar lounge, store, golf

they don’t clean rooms everyday

the best kept secret in Albuquerque

everything was perfect

Their coffee shop was closed when we arrive. After we checked in they handed us a paper that said there would be no water the next day… as they would be working on plumbing issues. We had a dinner in their downstairs restaurant. The meal was severely ok. Not the quality you would expect from a 5 Star accommodation. We checked out and found another nearby hotel. The receptionist was rude when my wife told her they should inform their guests about having no water the next morning before they go through the whole check-in process. We did not spend the night…

beautiful and serene

nothing