Super 8 by Wyndham Bath Hammondsport Area

Price was best rate for the area. Staff were extremely friendly. The room was clean and of great value for the accommodations.

Nothing negative to say.

The room was spacious. It had good lighting. There was a fridge, which we used, and a microwave. A small coffee maker with adequate cups also in place. There were coffee and a couple of tea bags here. The bathroom also had a good mirror and shower.

On query, I was told breakfast was from 7 to 9 a.m. My husband and I got to breakfast room (we knew where it was as had stayed at this location in the past, otherwise, there was no signage or staff at front desk to direct you). The breakfast was absolutely substandard even for a continental one. There were a few preformed waffles & slices of bread. A container of a bit of milk. No coffee and no tea bags. The juice machine had, what appeared to me, spoiled orange juice. We were able to find syrup, plates, and plastic wear. We got the remaining waffles, toasted them and took them to our room. Fortunately, I had bought instant oatmeal (there was some dry cereal of rasin brain and frosted flakes, no instant oatmeal), and there was a microwave in the room. Clearly, no staff had checked bar to restock. Next issue was the precheck , I had done the Super 8 precheck; it was indicated that I would only have to pick up room keys. Got there and not the case. In fact, Booking had already charged our card for the room and staff person charge us again. He did reverse it. He also assigned us to a nonsmoking room (#210) that was not clean and clearly someone had smoked in it. We immediately went back to him and got another room (#201) assigned (see above re good). It was better, but microwave, coffee maker not plugged in and had to move furniture to do so ourselves. Only one large towel in bathroom. Fortunately, my husband chose not to shower. Got email from Super 8 to check out and time. I did so for check out at 11 a.m. I went to Mass as St.Mary's. My husband stayed behind. He went out of room to take a walk and got back at 1030 a.m. He was going to get everything out of the room and wait for me in our car. The room key would not work. He had to go to desk to get this rectified, which he did. To sum it up, I would not do the pre & post check in again. Available staff on Saturday clearly was not well-trained.

Good property and well maintained by the management. Keep up the good work and hospitality Srikanth & Nancy!

Clean rooms and comfortable beds

The staff was absent from the desk I bought breakfast and got minimal packed food, nothing hot or cooked