Lighting in bathroom area at mirror was poor and hard to see to put on makeup and shave.

The lobby, outside area and pool are all quaint and cute, dog friendly and the shower has great water pressure!

Rooms are very small, Direct TV only, so no movie choices, have to ask for microwave/blow dryer in room, no coffe in room either and bath towels feel like sandpaper. There is a smell of Marijuana in lobby, so not sure if this is because there happens to be a dispensary right next door. I was also disappointed that the market lights in the outdoor sitting area never came on. There are no tables in the room, so if you want to just hang out or eat this outside sitting area could have been more enjoyable without kids running around and market lights on.

Very comfortable hotel. Had nice old school vibe.

Would have been nice to have a coffee shop on site.

Everything was perfect except for the price for parking. I was charged $39/night. No street parking avaliable.

Parking price.

Loved the pool! Beautiful lobby. Easy parking.

Easy to check in, lovely facilities. I liked the overall feel of the hotel, being classic and historic but updated where it counts. Other reviews mentioned the rooms being too small or strange with the frosted glass from the shower being visible in the bedroom, but as a solo traveler it was cozy, clean, well appointed and great for my stay. The pool deck is also incredible!

Some things I expected in any hotel weren't there, as other reviews have mentioned: no coffee in room, breakfast wasn't free, and parking on-site was pricey.

Room quite large and housekeeping pretty good. Very silent, no noise from the other rooms or the street. Good pool, even if a bit crowded. Very nice the hall with several entertainments. really appreciated the garden.

the bathroom had no separation and privacy with the room; sink, shower and toilet were not separated by the rest of the room, not suitable as double room (and uncomfortable even as single room). Staff is uncaring, no help or information was provided on the rules/laws to park the car in the street (29$ were requested to benefit from the hotel self-parking), some room charges have been applied but no information on those was provided at the check out, we are still waiting any email reply from the hotel manager.

A hidden gem in Pasadena. Nice and quiet but in a great location and wonderful underground parking

Nice hotel, beautiful lounge.

Breakfast missing. They do provide some things, but not a proper breakfast. Many places to eat close by, but not open early in the morning. I had to add another day, but that would have been twice as expensive.

Very clean and good facilities

Pretty sleepy staff. Parking costs extra. 5 USD coffee for breakfast? Jesus.

Beautiful pool and room - bed was very comfortable

No drink facilities in the room even tho it advertised that there was??!! You should provide water in the rooms at the very least! breakfast should be included for the prices you charge! Parking was ridiculous money on top 29 dollars ! Bought 1 small beer from the bar 9 dollars shocking and don’t stay here on a Monday ! All the local restaurants were closed! Had to get a subway :(

Excellent, sufficient and convenient.

Location, appearance.

Room too small for comfort. No breakfast bar. No coffee maker or iron in room. Only cable TV. Coffee is almost $5 per cup. Hardly a heated pool. No one to serve drinks at the pool-bar. On site parking $29 per day. Absolutely insane. Not at all as advertised on Booking.com. Management has traded utility for glitz.

pool and location and communal areas

no kettle in room. could only open one shutter in bedroom. drawers in wardrobe couldn’t open.

All good

The lobby is beautiful, it's super close to the Rose Bowl, and the staff are very friendly. It's nice that there is parking underneath the hotel ($29/night), and beautiful bar/cafe area available.

Rooms aren't super clean and certain features like air conditioning/fan or vent in bathroom didn't work. Also, I think because we booked our room on Booking.com, they gave us a room on the noisiest floor - right next to the swimming pool.

The room was very nice. The hotel overall was clean.

The customer service was kind of cold, not welcoming.

Love the historic nature of the hotel and the modern updates. Pool area was beautifully situated and parking is needed for that area for sure.

No coffee set up in the room. They make you go to the lobby and purchase it and when I got the yogurt parfait it was almost 10 dollars for four scoops of yogurt with fresh fruit and some granola.

The bar and lobby are classy and very nice. The staff was excellent and very cordial and helpful.

The decor in the rooms was a little dated.

very vintage style hotel

room was too small. far from restaurant. need to ask for things like microwave.

Nice room and location. Enjoyed the decorations. The room was a little small but overall clean. A comfortable stay in a comfortable room with a great location near Old Town Pasadena.

I stayed at the Pasadena Hotel & Pool and while I found the location and facility to be good, I had a very negative experience with the customer service. Despite being promised an invoice for reimbursement, I was not able to obtain it and the front desk staff had a terrible attitude. When the invoice was finally sent to me, there wasn't even a subject in the email. Overall, my stay was marred by the poor customer service. While the hotel itself may have its merits, it's clear that the front desk staff are not up to par. As a guest, I expect a certain level of professionalism and attention to detail, and unfortunately, I did not receive that during my stay.